Customer Service Representative

3 weeks ago


Livonia, Michigan, United States Feldman Chevrolet of Livonia Full time
About the Role

We are seeking a highly motivated and detail-oriented Receptionist to join our team at Feldman Automotive & Mark Wahlberg Automotive. As a Receptionist, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.

Key Responsibilities
  • Answer customer calls and direct them to the appropriate department
  • Utilize multiple systems to retrieve customer information while on the phone
  • Process cash, checks, and credit card payments, and issue receipts
  • Provide refunds to customers for approved transactions
  • Perform additional receptionist duties as needed
Requirements
  • Ability to work nights and weekends
  • Experience in an office-based environment is a plus
  • Strong computer skills and ability to multitask
  • Excellent verbal and written communication skills
  • Team player attitude and prompt, courteous service
What We Offer
  • Competitive hourly rate of $14.00-$15.00
  • Paid training and opportunities for career growth
  • Medical, dental, and vision insurance
  • Paid time off and 401(k) with company match

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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