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Apartment Leasing Consultant
2 months ago
NALS Apartment Homes understands that a residence is more than just a dwelling; it is a sanctuary. We value opportunities for both personal and professional development, encouraging our team members to contribute their distinct talents, local insights, and industry knowledge. Our workforce is the cornerstone of our achievements, and we strive to cultivate a workplace that is as inviting as our residential communities.
We are currently seeking a Leasing Specialist for our community.
Benefits and Advantages
- Competitive hourly wage: $17 - $18
- Commission on leasing and renewals
- 30% discount on rent
- Over 10 days of paid time off in the first year
- Comprehensive benefits package including health, dental, vision, life, and disability insurance
- 401(k) plan with substantial employer matching
- Employee assistance program
- Wellness initiatives
- Referral bonuses for employees
- Significant opportunities for career advancement
- And many other excellent benefits and perks
Key Responsibilities
- Facilitate the leasing of apartments
- Convert inquiries into scheduled appointments
- Conduct tours of the community for potential residents
- Send follow-up notes to prospective tenants
- Pre-screen applicants
- Review and submit pending applications for approval
- Communicate application status to applicants
- Assist new residents with the move-in process
- Thoroughly review all necessary documentation with new residents
- Process payments as directed
- Ensure accurate and timely completion of lease agreements and related paperwork
- Deliver welcome gifts and inspect units prior to move-in
- Issue keys to new residents
- Manage lease renewals for current residents
- Inform residents about lease expiration and discuss new lease terms
- Assist residents during the move-out process
- Complete all required move-out documentation accurately and promptly
- Retrieve keys and access devices from departing residents
- Provide professional assistance to residents to address their concerns
- Maintain positive relationships with residents
- Participate in community events as required
- Perform general office tasks such as opening and closing procedures, filing, answering phones, and assisting with reports
- Execute quality control measures as directed
- Undertake additional duties or projects as assigned
Qualifications:
- At least 1 year of experience in a customer service or sales environment
- Strong communication skills with residents, colleagues, vendors, and supervisors
- Self-driven with a positive attitude and a passion for sales
- Professional appearance and demeanor at all times
- Ability to navigate stairs while showing apartments
- Capable of lifting up to 25 pounds; assistance should be sought for heavier items
- A valid driver's license and current auto insurance may be necessary
- Full-time availability, typically Tuesday through Saturday
For more insights into our communities and team culture, we encourage you to explore our online presence.