Community Leasing Consultant

3 days ago


Las Vegas, Nevada, United States Advanced Management Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Community Leasing Consultant to join our team at Advanced Management Group. As a Community Leasing Consultant, you will be responsible for effectively marketing our community and maintaining high occupancy levels. You will be the first point of contact for potential residents and must present a level of professionalism at all times.

Key Responsibilities
  • Responsible for all aspects of the leasing process, including incoming traffic, qualifying prospects, leasing apartments, preparing lease paperwork, and completing move-in paperwork.
  • Must complete guest cards and enter traffic daily.
  • Responds to phone and email inquiries, including providing leasing information, scheduling appointments, creating and following up with maintenance requests, and resolving resident complaints.
  • Stand and greet prospective residents, assess needs, tour apartments, collect deposits, and rent payments.
  • Process rental applications, prepares and reviews lease agreements/renewals, and accurately answer all questions related to the community.
  • Maintains courteous communications and follow-up correspondence with residents, applicants, prospective residents, and representatives of other companies.
  • Shops competitor properties and completes required market surveys.
  • Completes all marketing/advertising activities at the direction of the property manager.
  • Reviews social media websites and ensures online reputation management.
  • Assists with resident retention with renewal programs and actively participating in community events.
Requirements
  • Superior customer service skills, including the ability to manage difficult customers and/or situations.
  • Professional verbal and written communication skills.
  • Strong closing techniques.
  • Attention to detail, organizational, time-management, and problem-solving skills.
  • Detail-oriented; ability to manage conflicting priorities and adjust priorities as necessary.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel.
Preferred Qualifications
  • Minimum of one year experience in a customer service, sales, or retail position.
  • Previous leasing experience is preferred.
  • Experience using Onesite or other related property management accounting software is preferred.

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