Client Success Director
3 days ago
We are seeking a highly motivated and organized Client Success Director to join our team at RPM Physical Therapy in The Woodlands, TX.
Job SummaryThe ideal candidate will possess excellent communication skills, both written and verbal, and be able to multitask with ease.
This is a full-time position requiring availability from 8-5 pm M-F.
About the RoleThe Client Success Director will serve as the first point of contact for clients, handling inbound calls, checking clients in and out, and coordinating with clients to reschedule appointments as needed.
This role requires strong problem-solving skills, attention to detail, and the ability to maintain and enhance client relationships.
- Field inbound calls and route them to the appropriate internal parties as needed
- Check clients in and out
- Handle client packages
- Coordinate with clients to reschedule as needed
RPM Physical Therapy is a fast-growing manual therapy clinic that offers a unique work environment providing patients with the utmost attention to care and rehabilitation.
We invest in the growth and development of our team through education and mentorship.
We are not your typical therapy practice; we get the best results for our clients, and we prioritize patient-centered care.
Our patient population primarily consists of individuals 35+ years old with a history of chronic pain, failed surgeries, and those focused on living an active, mobile lifestyle.
Our team works together to ensure seamless communication and exceptional patient care.
Salary and BenefitsEstimated salary: $55,000 - $65,000 per year.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and professional development opportunities.
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