Field Service Technician

2 weeks ago

Haverhill, Massachusetts, United States Gustavo Preston Company Full time
Job DescriptionJob DescriptionDescription:

Gustavo Preston Company is seeking a skilled Field Service Technician to join its growing team. As a Field Service Technician, you will be responsible for delivering top-notch customer service by installing, repairing, and servicing commercial pumping equipment, including domestic water boosters, wastewater, and fire pumps.


This is a rewarding career opportunity for individuals with mechanical ability and a strong work ethic. You will enjoy a day shift schedule and have the opportunity to learn valuable skills.


As a valued team member, you will enjoy:

  • Competitive compensation, including potential for annual increases.
  • Stable work, with at least 40 hours/week guaranteed, including available overtime.
  • Excellent benefits, including medical, dental, vision, short- and long-term disability, life insurance, 401k (matching), referral bonuses, 18 days of PTO a year, 10 paid holidays, fitness reimbursement, and more
  • Compensation for being on call.
  • Company-provided vehicle (after training period), cell phone, and credit card for gas and other traveling expenses.
  • Annual tool allowance, tool purchase program, company-paid uniforms, and boot reimbursement.
  • No credentials required; you don't need a special license or certification to work in this field.

Essential Duties and Responsibilities:

  • Daily visits to various customer sites to provide exceptional service by repairing and/or servicing pumping equipment.
  • Maintains rapport with customers by examining issues, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
  • Maintains communication with internal staff, including the Dispatcher, Field Operations Manager, and Inside Sales team.
  • Document service and installation actions by completing forms, quotes, reports, logs, and records on a smartphone.

Requirements:

  • High school diploma or equivalent.
  • Experience in a mechanical field and a good working knowledge of electrical or electronic applications.
  • Must live within 50 miles of the Boston area.
  • Strong communication and relationship skills with customers, vendors, and coworkers.
  • Excellent behavior, work ethic, and an understanding of how to conduct oneself in an office environment as well as on the job site.
  • Must be able to adapt to spontaneous changes.
  • Knowledge of personal abilities/limits and when to seek support.
  • Must be able to lift/carry up to 50lbs, climb a ladder (minimum of 15 feet), and safely perform rigging to move large equipment.
  • Must have your own set of basic hand tools.
  • Employment is contingent upon successful completion of a driving record check, background investigation, and drug test.
  • This is a day shift position but does require you to be on an on-call rotation.

Working at GPC:

Our work environment is close-knit, friendly, and focused on both the professional and family values of our employees and business.


We provide our employees with a highly supportive environment where everyone has the opportunity to use their unique skills and abilities to be successful in their career and as part of our team. As a result, we become indispensable to our customers by providing industry expertise, quality products, and exceptional service.

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