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Automotive Service Technician

2 months ago

Haverhill, Massachusetts, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a skilled Automotive Technician to join our team at Hendrick Automotive Group. As a key member of our service team, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Examine customer vehicles to identify necessary repairs and maintenance
  • Estimate costs and provide detailed repair plans to customers
  • Perform high-quality repairs and maintenance using manufacturer-approved methods and materials
  • Document all services performed and maintain accurate records
  • Collaborate with colleagues to ensure seamless service delivery and meet customer expectations
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in automotive technology or related field preferred
  • Minimum 5 years of experience in automotive repair and maintenance; ASE certification a plus
  • Excellent communication and interpersonal skills; ability to work effectively with customers and colleagues
  • Strong problem-solving and analytical skills; ability to diagnose complex vehicle issues
  • Ability to lift up to 50 pounds and work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
Core Values:
  • Servant Leadership: We put the needs of others before our own, valuing and serving our customers and colleagues
  • Teamwork through Trust & Respect: We work together as a team, trusting and respecting one another to achieve exceptional results
  • Integrity: We are honest and transparent in all our interactions, doing the right thing within the letter and spirit of the law
  • Commitment to Customer Enthusiasm: We recommit ourselves daily to delivering exceptional customer experiences
  • Passion for Winning: We strive to be the best, not the biggest, and are defined by how we treat our people
  • Accountability at All Levels: We take ownership of our actions and decisions, growing as individuals and supporting each other as a team
  • Commitment to Continuous Improvement: We soften our hearts and egos to seek out and improve upon areas of opportunity within ourselves and our team