Strategic Commercial Training Operations Lead
2 days ago
Job Title:
">Sr. Mgr, Commercial Training Operations
">
Position Description:
Summary:
">- ">
- Manage the commercial role-based curriculum framework (LMS and non-LMS based) and support development, management and assignment of role-based curricula for Above Market functions">
- Manage and perform periodic review of all training curricula relevant for Commercial teams on the Learning Management System (LMS)">
- As an expert in LMS administration, assign role-based curricula on LMS to commercial colleagues">
Main Responsibilities & Accountabilities:
">- ">
- Develop and maintain framework for the assignment of role-based curricula for Commercial, including both LMS and non-LMS training">
- Manage training content on LMS to include (at least) annual review of all training curricula and content across Commercial organization">
- Coordinate and enter new and updated training materials on the LMS">
- Assign role-based curricula in LMS to new and existing employees and ensures SOPs are included in the correct role-based curriculum globally">
- Centralize the administration of LMS to support in-market training operations and ensure all processes are aligned across the affiliates">
- Act as the Commercial interface to other global functions for intake of training content, generated outside commercial, proposed for inclusion in commercial rol-based curricula with established commercial SMEs and other Training & Excellence team members to determine appropriate assignment in Commercial role-based training curricula">
- Manage training curriculum for commercial vendors and opportunities for appropriate access to commercial training for non-commercial colleagues">
- Serves as the facilitator (in partnership with SMEs) for above market onboarding and external vendor training">
- Drive automation of Training Operations by introducing relevant integration between LMS and Workday to maximize the efficiency of the operations">
- Collaborates with other training operations colleagues across commercial, other BU's, HR, R&D, etc. to share best practices and identify and implement continuous improvements">
- Plays critical role in balancing the training load to ensure for fit-for-purpose application within curricula">
- Create and support common metrics to analyze effectiveness of the training operations">
Qualifications & Experience Requirements:
">- ">
- Bachelor degree in business, communications or related discipline">
- 7 plus years commercial experience in the pharmaceutical/biotechnology industry">
- Strong interpersonal skills to quickly build rapport and credibility with cross-functional team members">
- Knowledge of relevant business, legal, compliance and regulatory requirements">
- Experience as a member of teams in an international environment and with matrixed, cross-functional teams">
- Excellent negotiation, communication, and relationship-building abilities">
- Familiarity with global regulations and cultural nuances">
- Requires ability to influence others to accept practices and approaches">
About CSL Behring:
">CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases.
">We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion.
">Estimated Salary: $120,000 - $180,000 per year
">Our Benefits:
">CSL employees that work at least 30 hours per week are eligible for benefits effective day 1.
">We are committed to the wellbeing of our employees and their loved ones.
">CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters.
">Our benefits are designed to support the needs of our employees at every stage of their life.
">Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
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