Customer Service Ambassador

16 hours ago


Saint George, Utah, United States Zion HealthShare Full time
Job Overview

Zion HealthShare is a nonprofit medical cost-sharing program that provides a unique alternative to traditional insurance. Our goal is to be America's leading HealthShare, and we're seeking a customer-focused individual to join our team.

Key Responsibilities
  • Respond to member inquiries and resolve issues in a timely and professional manner.
  • Provide exceptional customer service via phone, email, and chat, ensuring a positive member experience.
  • Act with a sense of urgency to address member needs and create innovative solutions to enhance their experience.
  • Collaborate with the team to achieve shared goals and objectives.
Requirements
  • High school diploma or equivalent.
  • Excellent customer service skills and strong verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency with Microsoft Office suite and ability to type 40 words per minute.
Benefits
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off (PTO).
  • Short-term disability insurance.
  • Life insurance.
  • Free snacks and a dynamic work environment.

We're committed to creating a positive and inclusive work environment that values our members and employees. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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