Client Relationship Representative

2 days ago


Grand Rapids, Michigan, United States First Merchants Bank Full time
Job Title: Client Relationship Representative

We are seeking a highly skilled and customer-focused Client Relationship Representative to join our team at First Merchants Bank. As a key member of our banking center operations, you will be responsible for providing exceptional customer service, building strong relationships with clients, and contributing to the overall success of our organization.

Key Responsibilities:
  • Customer Service: Respond to customer requests, answer inquiries, and resolve problems in a timely and professional manner.
  • Banking Center Operations: Balance cash, daily transactions, vault, and ATM, ensuring accurate and efficient processing.
  • Sales and Service: Sell bank products, make customer referrals, and participate in daily/weekly meetings and coaching sessions to drive sales and service activities.
  • Leadership and Development: Train, coach, and guide staff with operational and sales skills, and assist in banking center operations to ensure policies and procedures are followed.
Requirements:
  • High School Diploma or Equivalent.
  • Minimum of 6 months of experience selling products or services.
  • Minimum of 1 year of sales, banking, and/or related experience.
  • Ability to travel daily to banking centers within assigned region until permanent location is determined.
  • S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
  • Ability to obtain Notary Public designation.
What We Offer:
  • Competitive Base Pay PLUS Bonuses.
  • Medical, Dental, and Vision Insurance.
  • 401k.
  • Health Savings and Flexible Spending Accounts.
  • Vacation/Sick Time.
  • Paid Holidays.
  • Paid Parental Leave.
  • Tuition Reimbursement.
  • Additional Benefits.

At First Merchants Bank, we are committed to being a meaningful place to work and having a prosperous impact across all walks of life. We believe in the power of inclusion and belonging, and we are genuinely committed to attracting and engaging teammates of diverse backgrounds.



  • Grand Rapids, Michigan, United States First Merchants Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Relationship Representative to join our team at First Merchants Bank. As a key member of our banking center operations, you will be responsible for providing exceptional customer service, building strong relationships with clients, and contributing to the overall success of our...


  • Grand Rapids, Michigan, United States VCA Animal Hospitals Full time

    Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at VCA Animal Hospitals. As a key member of our front desk team, you will play a vital role in ensuring that our clients receive exceptional service and care.Responsibilities:Greet visitors and clients, providing a warm and welcoming...


  • Grand Rapids, Michigan, United States Rose Pest Solutions Full time

    Job Title: Client Service RepresentativeRose Pest Solutions is seeking a highly skilled and detail-oriented individual to fill the role of Client Service Representative. As a key member of our Service Center team, you will be responsible for providing exceptional client service, coordinating service requests, and ensuring seamless communication between...


  • Grand Rapids, Michigan, United States Mixed Staffing and Recruiting Full time

    Job DescriptionPurposeManage large volumes of customer interactions, generate sales leads, and identify customer needs to achieve satisfaction for Sparkle and Shine Cleaning Services of West MI. This role builds sustainable relationships and trust with customer accounts through open and interactive communication. Handling customer complaints, providing...


  • Grand Rapids, Michigan, United States Rose Pest Solutions Full time

    About Rose Pest SolutionsRose Pest Solutions is a 4th generation family-owned business with a rich history dating back to 1860. As the oldest pest management company in the nation, we provide innovative pest solutions to clients throughout Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia.Job SummaryWe are seeking a highly organized and...


  • Grand Rapids, Michigan, United States Park State Bank Full time

    Job Title: Client Service SpecialistAt Park State Bank, we are seeking a highly skilled and customer-focused Client Service Specialist to join our team. As a key member of our banking team, you will be responsible for providing exceptional service to our clients, helping them with various banking needs, and ensuring their financial goals are met.Key...


  • Grand Rapids, Michigan, United States Old National Bank Full time

    Job SummaryAs a Relationship Banker at Old National Bank, you will play a vital role in developing and cultivating long-term client relationships by providing insight, advice, and personalized financial solutions. You will be responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships,...

  • Relationship Banker

    4 weeks ago


    Grand Rapids, Michigan, United States Old National Bank Full time

    Job SummaryOld National Bank is seeking a skilled Relationship Banker to develop and cultivate long-term client relationships by providing insight, advice, and personalized financial solutions. The ideal candidate will be responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, and...

  • Relationship Manager

    2 weeks ago


    Grand Rapids, Michigan, United States Fidelity Investments Full time

    Job Summary:Fidelity Investments is seeking a skilled Relationship Manager to facilitate relationships with our most valuable clients. As a key member of our team, you will be responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways.Key Responsibilities:Facilitate setting targeted appointments to...

  • Relationship Banker

    3 weeks ago


    Grand Rapids, Michigan, United States Old National Bank Full time

    Job Title: Relationship BankerJob Summary:Old National Bank is seeking a Relationship Banker to join our team. As a Relationship Banker, you will be responsible for developing and maintaining strong relationships with our clients, providing them with personalized financial solutions, and helping them achieve their financial goals.Key Responsibilities:Develop...


  • Grand Rapids, Michigan, United States Western & Southern Life Full time

    Job Title: Financial RepresentativeAt Western & Southern Life, we are seeking a highly skilled and motivated Financial Representative to join our team. As a Financial Representative, you will play a critical role in meeting the middle-income client needs for risk protection, financial security, and wealth creation.Key Responsibilities:Identify market...


  • Grand Rapids, Michigan, United States Old National Bank Full time

    Market Relationship Banker Job DescriptionOld National Bank is seeking a skilled Market Relationship Banker to join our team. As a Market Relationship Banker, you will be responsible for developing and cultivating long-term client relationships by providing insight, advice, and personalized financial solutions.Key Responsibilities:Develop and grow client and...


  • Grand Rapids, Michigan, United States Old National Bank Full time

    Market Relationship Banker Role OverviewAt Old National Bank, we're seeking a skilled Market Relationship Banker to join our Community Banking Center team. As a key member of our team, you'll play a vital role in developing and cultivating long-term client relationships by providing personalized financial solutions and expert advice. Key...

  • Sales Representative

    4 weeks ago


    Grand Rapids, Michigan, United States Noordyk Business Equipment LLC Full time

    Job OpportunityNoordyk Business Equipment LLC is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for building and maintaining relationships with existing clients, as well as identifying and pursuing new business opportunities.Key ResponsibilitiesProspect and qualify new...


  • Grand Rapids, Michigan, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled Relationship Manager II to join our Commercial Banking team in Grand Rapids, MI. As a trusted advisor, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and providing exceptional customer service.Key...

  • Sales Representative

    2 weeks ago


    Grand Rapids, Michigan, United States Hi-Line Full time

    About the RoleWe are seeking a dynamic and results-driven Sales Representative to join our team at Hi-Line. As a Sales Representative, you will be responsible for managing your territory and providing exceptional customer service to our clients. You will have the opportunity to work with a wide range of quality industrial MRO products and provide on-site...


  • Grand Rapids, Michigan, United States Al Shattuck - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as an Account Representative. As an Account Representative, you will play a critical role in promoting our insurance and financial service products to customers, building strong relationships, and driving business growth.Key...


  • Grand Rapids, Michigan, United States FASTSIGNS #280601 Full time

    Customer Service RepresentativeFASTSIGNS #280601 is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide...


  • Grand Rapids, Michigan, United States FASTSIGNS #280601 Full time

    Customer Service RepresentativeFASTSIGNS #280601 is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide...


  • Grand Rapids, Michigan, United States FastSigns Full time

    Customer Service Representative Job DescriptionFASTSIGNS is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide top-notch...