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Mobile Crisis Response Team Lead

2 months ago

Chicago, Illinois, United States UCAN Full time
UCAN is seeking a highly skilled and experienced individual to serve as the Mobile Crisis Response Team Lead. This position involves leading a team of crisis responders during daytime hours, ensuring the delivery of high-quality, immediate crisis intervention services to individuals in need. The Team Lead will be responsible for coordinating response activities, providing support to team members, and maintaining compliance with program standards.

**Key Responsibilities:**

* Lead and coordinate the activities of the Mobile Crisis Response Team during daytime hours.
* Provide guidance, support, and supervision to team members, ensuring effective and timely crisis intervention.
* Conduct regular team check-ins and facilitate communication among team members.
* Oversee and participate in crisis intervention services, including assessment, de-escalation, and stabilization of individuals experiencing a mental health crisis.
* Ensure appropriate and timely responses to crisis calls and referrals.
* Collaborate with other UCAN programs and community partners to ensure comprehensive care and continuity of services.
* Liaise with law enforcement, emergency services, and other community resources as needed.

**Requirements:**

* Bachelor's degree in Social Work, Psychology, Counseling, or a related field required. Master's degree preferred.
* Licensure (LSW, LPC, or equivalent) preferred.
* Minimum of 3 years of experience in crisis intervention or mental health services.
* Previous experience in a leadership or supervisory role preferred.

**Working Environment:**

* Must be available to work during daytime hours with some flexibility as needed. Ability to travel within the service area as needed. Work may involve exposure to high-risk situations and emotionally charged environments.

**About UCAN:**

UCAN is a leading provider of crisis intervention and mental health services. Our team is dedicated to providing high-quality, compassionate care to individuals and families in need. We are committed to excellence and innovation in our services and are seeking a highly motivated and experienced individual to join our team.