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Lead, Operations in Last Mile

2 months ago

Greensboro, North Carolina, United States RXO, Inc. Full time

Job Summary

RXO, Inc. is seeking a highly skilled and experienced Operations Manager to lead our Last Mile Operations team. As a key member of our operations team, you will be responsible for coordinating with site leadership to provide support for all home delivery services and assist in handling day-to-day operations.

Key Responsibilities

  • Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
  • Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
  • Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
  • Foster positive working relationships with warehouse team, contract carriers, driver helpers
  • Manage the dispatch of contract carriers and resolve issues throughout the day
  • Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
  • Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

Requirements

  • 4 years of experience in operations
  • Experience with Microsoft Office
  • 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
  • Excellent verbal and written communication skills
  • Strong interpersonal and leadership skills

What We Offer

  • Competitive pay
  • Health, dental and vision insurance
  • 401(k) with company match
  • Life insurance, disability
  • Employee Assistance Program (EAP)
  • Paid time off
  • Tuition reimbursement program

About RXO, Inc.

RXO, Inc. is a leading provider of transportation solutions. We are committed to finding solutions for every challenge and creating more efficient ways for shippers and carriers to transport goods across North America. We value diversity and inclusion, and we are an Equal Opportunity/Affirmative Action employer.