Creative Services Operations Supervisor

4 weeks ago

Greensboro, North Carolina, United States BridgeTower Media Full time
Job Title: Creative Services Operations Supervisor

BridgeTower Media is seeking a highly skilled and experienced Creative Services Operations Supervisor to lead our project management team and oversee the creative process. As a key member of our creative services department, you will be responsible for ensuring efficient workflow, managing task distribution, and maintaining high-quality creative output across key brands.

Key Responsibilities:
  • Lead and manage the project management team, consisting of two direct reports (Project Management Coordinators), to ensure that all creative projects are delivered on time and align with brand goals.
  • Manage and monitor all creative requests, overseeing task assignment and ensuring that projects are properly tracked and completed efficiently.
  • Act as the lead for key brands, overseeing the creative process and ensuring that all deliverables align with the brand's objectives and strategies.
  • Serve as the primary point of contact between the creative services team and the production team, addressing any missing creatives to ensure projects are delivered on time and to standard.
  • Maintain and update house ad folders, ensuring that all content remains current and aligned with brand messaging across various platforms.
  • Regularly evaluate existing processes and implement best practices to enhance efficiency and the quality of creative operations. Collaborate across teams to drive innovation and improvements.
  • Work closely with other departments, regularly updating senior management on the status of projects, workflow improvements, and performance against goals.
  • Provide backup for last-minute art revisions when necessary, stepping in to ensure that project deadlines are consistently met without compromising quality.
Requirements:
  • Proven experience managing creative project workflows and teams, preferably in a media or creative agency setting.
  • Expertise in project management software such as ASANA.
  • Strong leadership and communication skills to coordinate effectively with multiple teams.
  • Ability to lead process improvements and implement new project management strategies.
  • Familiarity with the creative production process and the ability to manage tight deadlines.
  • Proficiency in maintaining brand consistency and working across various media platforms.
  • Reliable home internet connection with minimum 50mbps up/10mbps down.
What We Offer:
  • A competitive benefits package that includes health, vision, dental, and robust supplementary options.
  • Company-paid Life, AD&D Insurance & Short and Long-Term Disability coverages.
  • Health Savings Account with employer contribution.
  • 24-hour TeleMedicine and TeleCounseling Services.
  • Employee Assistance Program.
  • Paid Leave Program.
  • Unlimited PTO.
  • Sick Time.
  • Summer Weekend Jumpstart Hours**.
  • Over 10 holidays paid.
  • Tuition Assistance Program.
  • 401K with a company match.
  • Growth opportunities to build your career.
  • Learning & Development programs.

**As long as business needs are met*

About BridgeTower Media

BridgeTower Media is a leading business intelligence, marketing, and event platform providing authoritative content and expert analysis through its 40+ B2B media and research brands. More than 4.4 million business decision-makers rely on BridgeTower Media for timely information and expert insights to grow their businesses. These deep and trusted first-party customer relationships power tailored insights for business executives and precision audience targeting for omnichannel marketing solutions. BridgeTower Media also celebrates professional and organizational success through 200+ events and its Best Companies Group. BridgeTower Media is a Transom Capital portfolio company. For more information, please visit BridgeTower Media.

BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.

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