Front Desk Ambassador

2 weeks ago


Sonoma, California, United States AccorHotel Full time

pbCompanyDescription/b/ppWeareaglobalhospitalityleader,dedicatedtodeliveringexceptionalexperiencesforourguests.Ourmissionistocreateawarmandwelcomingenvironment,whereeveryguestfeelsvaluedandcaredfor./ppWebelieveinthepowerofdiversityandinclusion,andstrivetocreateaworkplacethatreflectsthecommunitiesweserve.Ourteamispassionateaboutdeliveringoutstandingservice,andwe'recommittedtohelpingourguestsexplorethelimitlesspossibilitiesofourhospitality./ppbWhat'sinitforyou:/b/pulliEnjoydiscountedratesatourpropertiesworldwide,includingFairmontHotels./liliDevelopyourskillsthroughourlearningprogramsandacademies./liliGrowyourcareerwithus,andtakeonnewchallengesinadynamicandsupportiveenvironment./liliMakeadifferencethroughourCorporateSocialResponsibilityactivities,likePlanet21andourDiversity&Inclusioninitiatives./liliBenefitfromcompetitiveandflexibleHealthCareBenefitPlans,designedtomeetyouruniqueneeds./liliEnjoyvacationbenefitsafter90days,anda401kmatchat100%ofthefirst4%ofcontributions./li/ulpbJobDescription/b/ppAsaFrontDeskAgentatFairmontSonomaMissionInnandSpa,you'llbethefirstpointofcontactforourvaluedguests.You'llcreateawarmandwelcomingexperiencefromthemomenttheyarrive,anddeliverexceptionalservicethroughouttheirstay./ppYourkeyresponsibilitieswillinclude:/pulliWelcomingguestswarmlyandprofessionally./liliEfficientlyhandlingcheck-inandcheck-outprocedures,withattentiontodetail./liliProvidingknowledgeablesupportforresortfacilities,services,andhoursofoperation./liliPromptlyrespondingtoguestinquiriesandrequests,withaccurateinformationandacourteousdemeanor./liliPromotingourloyaltyprogramandhotelfacilities,toenhancetheguestexperience./liliPerformingcashierauditsandcashhandlingactivities,withaccuracyandattentiontodetail./liliWorkingcloselywithValet/ParkingandHousekeepingtoensuresmoothguestarrivalsanddepartures./liliMaintainingacleanandprofessionalattire,andadheringtoSMIpolicies./liliBeingpunctualandhavingexcellentattendance./liliMaintainingasafeworkingenvironment,andfollowingsafetypoliciesandprocedures./liliFollowingdepartmentalprocedures,policies,andservicestandards./liliPerformingallotherdutiesasassignedbyyourdirectsupervisors./li/ulpbCurrentHourlyRate/b/pp$23.00perhour./ppbQualifications/b/ppTheidealcandidatewillpossess:/pulliProblem-solvingskillsandtheabilitytode-escalateconflicts./liliExcellentwrittenandverbalcommunicationskills./liliComputerknowledgeandcashhandlingexperience./liliOpenavailability,includingweekends,holidays,mornings,andnights./liliCustomerserviceexperience,aplus./li/ulpbAdditionalInformation/b/ppFairmontSonomaMissionInn&SpaisanelegantSpanishmission-styleInn,boastingexceptionalaccommodationsintheheartofWineCountry.Ourcommunityofserviceprofessionalscomestogethertowelcome,connect,andserveothers,withacommonpurposetodeliverexceptionalexperiencesforourguests./ppbVisaRequirements/b/ppApplicantsmustbeabletoprovideproofthattheyarelegallyabletoworkintheUnitedStates./ppbOurCommitmenttoDiversity&Inclusion/b/ppWeareaninclusivecompany,andourambitionistoattract,recruit,andpromotediversetalent./p


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