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Molecular Oncology Sales Specialist
2 months ago
The Molecular Oncology Sales Specialist is a senior sales role primarily responsible for establishing growth within an assigned territory through new account acquisition. This position requires a deep understanding of tumor profiling, oncology practices, and pathology practices, as well as strong prospecting skills.
Key Responsibilities- Sell oncology services and products, such as Molecular Intelligence, to oncologists.
- Provide business solutions to community oncologists.
- Analyze business opportunities and develop strategic sales plans for assigned territory.
- Provide project management as assigned and in line with RBD expectations.
- Develop and maintain strong relationships with new and existing clients.
- Utilize market oncology understanding and experience while discussing the healthcare payer environment and its impact on physicians and ancillary providers.
- Provide billing and reimbursement support as it relates to patients, practices, and hospital customers.
- Understand information technology and how it interfaces with physician office systems.
- Advise on hardware and software to enhance workflow efficiencies.
- Provide regular visibility for AVP on industry trends, best practices, and competitive insights.
- Develop and maintain core knowledge of competitive products, services, technology solutions, and reimbursement/billing issues.
- Provide necessary and appropriate post-sales service to accounts, utilizing each opportunity to discover and pursue additional business.
- Establish and maintain open lines of communication with key personnel in assigned accounts as related to support ongoing issues, and escalate support issues when customer satisfaction is jeopardized.
- Maintain all assigned company assets, including laptop computer, PDA, etc.
- Timely submission of all necessary administrative tasking, including weekly reports, business plans, expense reports, CRM, and various other weekly tasks requested by AVP.
- Demonstrate core level knowledge of anatomical pathology, technology solutions, and competitive strategies through the use of company resources, on-the-job training, in-house literature, marketing material, and sales brochures.
- Meet all assigned targets and goals set by management.
- Provide meeting and trade show support as required.
- Support physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy, which may require access to detailed protected health information (PHI).
- Engage with on-site hospital billing department to follow up on specific claim details to support proper hospital payment, as appropriate.
- Perform other related duties as assigned by AVP.
- Bachelor's degree from an accredited university.
- Several successful years selling into the molecular profiling and/or oncology space, not exclusive of products and services outside of the Caris product portfolio.
- Possess a high degree of understanding of the client relationship with physicians, their needs, and how to provide service and technology solutions for their pathology needs.
- Possess strong knowledge of oncology therapeutics, surgical oncology intervention, and molecular laboratory science.
- Possess strong working knowledge of the billing and reimbursement laboratory landscape to be a resource to the customer.
- Deep relationships with and access to medical and/or surgical oncology specialists is a must.
- Strong knowledge of and access to regional hospital systems.
- Proficient computer skills, which must include: Microsoft Word, Excel, Outlook, and PowerPoint. General working knowledge of the Internet for business use.
- Valid driver's license, clean driving record, reliable vehicle, and automobile insurance that meets Caris requirements.
- Willingness to travel regularly, locally or on day trips, to meet in person with clients and prospects.
- This position requires that you spend 50% of your time in the field meeting with clients and prospects.
- Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, and reference verification.
