Lead Front Desk Associate
17 hours ago
At Massage Envy, we're dedicated to helping our clients feel their best. As a Lead Front Desk Associate, you'll play a vital role in ensuring our clients receive exceptional service and support.
Key Responsibilities:- Drive membership sales and promote retail sales
- Guide and motivate the front desk team to deliver outstanding client experiences
- Manage deposits, oversee inventory, and ensure compliance with laws and regulations
- Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
- Effectively resolve client challenges and maintain a safe and therapeutic environment
- A competitive base pay plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k) and paid time off for full-time employees
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 45% off all products
- Leadership and/or sales experience in a personal service environment, such as a spa, salon, or gym
- Natural leadership skills to build relationships, motivate, and support a team
- Ability to have tough conversations in a professional and constructive manner
- Capacity to create a strong workplace culture where all employees feel valued and recognized
Join our team of dedicated professionals who are passionate about delivering exceptional client experiences. If you're a natural leader who thrives in a fast-paced environment, we'd love to hear from you.
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