Property Manager

1 week ago

Big Lake, Minnesota, United States Aeon Full time
Job Summary

Aeon is seeking a highly skilled Property Manager to lead the lease-up and ongoing management of our new construction, 55+ independent senior living community, Goldenrod Glen in Big Lake, MN. As a Property Manager, you will be responsible for ensuring the successful lease-up and ongoing management of the community, including leasing and marketing, affordable housing compliance, lead and motivate staff, customer service, financial management, physical asset maintenance, and administrative management.

Key Responsibilities
  • Leasing & Marketing: Obtain occupancy goals as set by the budget/organization by marketing, planning and hosting community events and open houses, processing applications, retaining residents, and affirmative marketing.
  • Affordable Housing Compliance: Meet directly with Aeon households and complete housing eligibility certifications, following through with all steps in the affordable housing compliance process, ensuring accuracy of all certification files, and prepare for and successfully execute property inspections with monitoring agencies.
  • Lead, Motivate, and Direct Staff: Ensure effectiveness of staff through ongoing training, mentoring, and working through performance matters in an effective and timely manner, perform annual reviews for each staff member, use delegation skills to effectively manage time as well as cross-train other staff members.
  • Customer Service: Ensure that Aeon's residents are appropriately served in a positive, welcoming environment, work with other Aeon staff and outside parties to help Aeon residents engage within their community and create Home, lead and guide customer service strategies in a culturally responsive manner, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc...
  • Financial Management: Support the development of annual operating budgets for assigned properties, create monthly financial variance reports, support annual capital expenditure projections to protect and maximize assets, effectively monitor and collect on property receivables, control expenses and optimize property profitability.
  • Physical Asset Maintenance and Supervision of Contractors: Responsible for the maintenance and upkeep of the physical asset by guiding the maintenance team, consistently monitor and follow up on timely and accurate completion of resident and common area work orders, continually monitor vendor invoices and performance.
  • Administrative Management: Ensure quality employee selection, training, performance, and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations, ensure property files and records are maintained according to regulatory requirements and Aeon policies and procedures.
Requirements
  • Significant multi-family affordable lease-up experience is strongly preferred.
  • Demonstrated success with affordable housing compliance paperwork: Tax Credit and/or Project Based Section 8 experience is required.
  • Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
  • Excellent communication and ability to maintain positive resident relations resulting in strong resident retention.
  • Proven track record of preparing, understanding, and managing budgets as well as increasing net operating income is a plus.
  • Experience working with individuals experiencing or significantly impacted by mental health, substance use, poverty, and trauma is preferred.
  • Must be a resourceful, problem-solving, relationship-building, seeker of excellence, with a commitment to Aeon's mission.
  • Solid and proven work ethic with the ability to use good judgment, prioritize, and execute wide-ranging workload in a fast-paced environment.
  • Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
  • Valid Drivers' License, reliable vehicle, and vehicle insurance are required.

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