Lead Product Manager
3 weeks ago
We are seeking a highly skilled Lead Product Manager to join our Consumer and Small Business Banking team at Wells Fargo. As a key member of our team, you will be responsible for leading the development and implementation of our small business lending products, including Business Line of Credit, Small Business Advantage Line of Credit, Commercial Real Estate Financing, Asset Secured Lending, and Practice Financing.
Key Responsibilities- Provide product management support across our small business lending products, ensuring alignment with business objectives and regulatory requirements.
- Develop and maintain product collateral, including templates for customer communications, customer agreements, applications, and supplemental application forms.
- Secure approval for collateral content and implement approved collateral in production across various technology platforms.
- Lead annual reviews of product collateral to ensure accuracy and promote a process of continued improvement.
- Manage inventory for print material and card plastics, monitoring volume of delivered email/letter communications to identify trends.
- Develop controls to ensure customers receive relevant, accurate communications during the application process and while servicing existing accounts.
- Partner with subject matter experts to develop new customer communications and modify existing collateral content.
- Serve as liaison for regulatory contacts to incorporate new regulations into existing communications.
- Manage compliance risk and support internal and external Product Management audits.
- 5+ years of Product Management, product development, strategic planning, process management, or change delivery experience.
- Strong foundation in credit lending, either in consumer or small business lending.
- Demonstrated project management skills.
- Strong written and oral communication skills.
- Demonstrated aptitude for transferring strong core skills to new challenges.
- Strong spreadsheet skills and foundation in data and reporting.
- Knowledge of risk fundamentals, credit bureau reporting, and operations processing of credit applications.
- Experience with application processing and account management systems.
- Familiarity with regulatory and audit compliance.
- Ability to develop and maintain documented procedures.
- Experience developing and supporting business cases for funding new initiatives.
As a Lead Product Manager at Wells Fargo, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our business. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
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