Product Development Solutions Specialist
2 days ago
Join EAC Product Development Solutions as an Applications Engineer and play a pivotal role in empowering clients through every engagement. As a specialist in PTC software products, you will prepare and deliver software demonstrations, provide customer-specific mentoring, and ensure clients fully realize the value of PTC products.
Responsibilities:- Deliver software demonstrations and provide customer-specific mentoring to enhance clients' knowledge and understanding of PTC software.
- Create a client-centric environment that fosters a logical and comprehensive approach to mastering PTC tools.
- Help customers recognize the potential benefits of PTC software, platforms, and processes, driving increased sales of software, services, and training.
- Run client workshops to educate clients and identify areas where EAC solutions can improve their operations.
- Offer business strategy guidance to clients, assisting them in identifying the appropriate software and licensing to enhance their current operations or achieve their desired future state.
- Collaborate closely with the customer experience team and other departments to provide ongoing strategic support and guidance to top customers.
- Bachelor's or Master's degree in a technical field (Computer Science, MIS, or Engineering) preferred.
- Minimum of 5 years of relevant experience (10 years preferred).
- Expertise in PLM solutions software and data management.
- Experience with PTC products, specifically Windchill and CREO preferred.
- Experience in sales demonstrations, technical education for adults, or working in a technical role at a manufacturer or distributor.
- Ability to deliver technical information effectively for demonstrations or educational purposes.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to work with time-sensitive deadlines, multi-task, and meet project and corporate goals while working in stressful situations.
- Medical and dental insurance.
- Employer-paid short-term disability.
- Flexible PTO (take as needed, no accrual).
- Vision insurance.
- Dental insurance.
- 401(k) plan with employer match.
- Basic life, AD&D, and disability insurance.
- Employee assistance program.
- Paid holidays.
- Eligible for bonuses.
EAC Product Development Solutions offers a remote work environment with the ability to travel to sites throughout North America as needed.
Physical Abilities:- Light sedentary office work.
- Ability to travel to sites throughout North America as needed.
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