Components Research Specialist

2 weeks ago

Orlando, Florida, United States EmergencyMD Full time


Are you enthusiastic about conducting research and analyzing information? Do you excel in an office setting where your meticulous attention to detail can shine? Join our team at EmergencyMD as a full-time Parts Research Analyst.


With competitive compensation ranging from $17 to $25 per hour, this position offers a fantastic opportunity for professional growth and advancement within the organization.


Enjoy a range of excellent benefits:
Health, dental, and vision coverage

A 401(k) plan with a 3.5% match

Paid time off (PTO)

6 paid holidays

Flexible work schedules

Ready to embrace this challenging and fulfilling role? We invite you to consider this opportunity.

YOUR DAILY RESPONSIBILITIES


As a Parts Research Analyst, you play a crucial role in ensuring smooth order fulfillment by delivering accurate and timely support and customer service for both internal and external clients regarding parts inquiries.

Your daily tasks will include preparing detailed quotes and managing order requests tailored to specific equipment types. You will address parts discrepancies by researching, analyzing, and resolving issues related to purchases, shipments, and deliveries. Maintaining precise records across various systems and diligently entering relevant data into the company’s databases is essential.

You will handle incoming calls, expertly responding to inquiries about industrial equipment parts. You will utilize web-based tools, Adobe applications, hard copy manuals, and microfiche to conduct thorough parts research, ensuring operational efficiency and customer satisfaction.

WHO WE ARE


As a comprehensive provider for all material-handling needs, we offer a wide array of services, including repair and maintenance, as well as buying, trading, and selling equipment. It’s more than just a job here; it’s a workplace where every team member genuinely enjoys coming to work.

Our vibrant company culture promotes a supportive atmosphere where we balance having fun with the importance of getting the job done correctly.

From the moment you join us, we welcome our employees warmly, emphasizing our commitment to their growth and well-being. With an open-door policy and a focus on being employee-centric, we ensure that everyone’s voice is valued and respected.

QUALIFICATIONS FOR A PARTS RESEARCH ANALYST
We are seeking a candidate who can work Monday through Friday from 8 am to 5 pm and meets the following qualifications:

Exceptional customer service and multitasking abilities

High attention to detail, including accurate data entry

Strong verbal and written communication skills

Ability to operate with a high sense of urgency in a dynamic, fast-paced environment

Proficiency in MS Office Suite (Outlook, Word, Excel, and PowerPoint) is preferred but not mandatory.

If you meet these qualifications and can perform the responsibilities outlined above, we would be pleased to consider you as part of our team.

Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

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