WellSky Business Systems Analyst
2 weeks ago
We are seeking a highly skilled WellSky Business Systems Analyst to join our team at Ideal Force. As a key member of our team, you will be responsible for triaging and resolving production support issues for the WellSky Claims processing application.
Key Responsibilities:- Provide analysis and support to triage functional and/or technical issues
- Consult/engage with product/development support, as required, to resolve reported issues
- Develop, review, and elicit requirements, specifications, business processes, and recommendations related to proposed enhancements
- Evaluate and recommend business process improvements within the scope of supported business applications
- Coordinate management and execution of testing activities for system enhancements
- May assist with coordination of workflow, training, and mentoring of support staff, as required
- Deliver presentations, communicate relevant project information to management and peers, and serve as a key participant in team and customer meetings
- Five years of specific business applications experience required as a Business Analyst, Systems Analyst or Systems Administrator
- Knowledge of applicable business application(s) required, system development life cycle, and project management principles required
- Excellent communication (written and verbal) skills
- Ability to work independently and as part of a team
- Proficient computer skills, including basic office applications and project management tools
- Prior experience in Held desk or Production Support environment
- Experience administering/configuring systems and associated feature enhancements and changes
Bachelor's degree or equivalent combination of education and experience required
This is a hybrid position requiring some on-site presence. The ideal candidate will have a strong understanding of business applications, system development life cycle, and project management principles. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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WellSky Business Systems Analyst
2 weeks ago
Phoenix, Arizona, United States Idealforce Full timeJob Title: WellSky Business Systems AnalystWe are seeking a highly skilled WellSky Business Systems Analyst to join our team at Idealforce. As a key member of our team, you will be responsible for triaging and resolving production support issues for the WellSky Claims processing application.Key Responsibilities:Triage and resolve production support issues...
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