Senior Client Success Manager

2 days ago


Scottsdale, Arizona, United States Radix Full time
About Radix

Radix is a leading SaaS company that provides innovative solutions for the multifamily industry. Founded in 2017, our mission is to deliver better data and insights to help our clients succeed.


Job Description

We are seeking a highly motivated and experienced Senior Client Success Manager to join our team. As a Senior Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, acting as a trusted advisor and consultant.


Key Responsibilities
  • Build and maintain strong relationships with assigned clients, providing guidance and recommendations on how Radix products and services can help them achieve their goals.
  • Analyze client data and market trends to identify opportunities for growth and improvement, developing strategic plans to capitalize on those opportunities.
  • Collaborate with cross-functional teams, including Sales, Product, Implementation, and Support, to ensure a seamless client experience and delivery of value-added services.
  • Provide regular reporting and analysis to internal stakeholders on client performance, satisfaction, and engagement.

Requirements
  • 5+ years of experience in a client success, account management, or consulting role, preferably in a SaaS or technology company.
  • Ability to drive the people, process, and technology aspects of a software solution to ensure adoption and value realization.
  • Superior business acumen with the ability to use business context to generate creative, pragmatic solutions to achieve business objectives.

Why Join Radix
  • Affordable Health, Vision & Dental coverage.
  • 401(k) Plan- Traditional & Roth Options to save for your future.
  • Unlimited PTO- Balance is key and if you take care of yourself, you'll take care of Radix.
  • Stock Options- Pre-IPO equity.
  • Generous Referral Bonus- Help us grow Radix by tapping into your network.


  • Scottsdale, Arizona, United States SmartRent Full time

    Job Title: Vice President of Account ManagementSmartRent is seeking an experienced Vice President of Account Management to lead the development and execution of multiple client programs, ensuring a seamless handoff from sales to post-sales, while aligning deliverables with our clients' business goals and objectives.Key Responsibilities:Own the Client...


  • Scottsdale, Arizona, United States Michael Bernoff Team Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Client Success Manager to join our dynamic team at Michael Bernoff Team in Scottsdale, AZ, US. As a key member of our organization, you will play a pivotal role in crafting memorable guest experiences and driving transformative journeys for our clients.Our team is united by a shared passion for...


  • Scottsdale, Arizona, United States Marsh & McLennan Companies Full time

    Senior Client ManagerThe Senior Client Manager position is a key role within Marsh & McLennan Companies, responsible for proactively managing the overall workflow for assigned books of business. This includes handling all lines of commercial insurance for client accounts and serving as the primary point of contact for commercial, client, and accounting...


  • Scottsdale, Arizona, United States PayPal Holdings, Inc. Full time

    The Global Accounts Customer Success Manager at PayPal Holdings, Inc. plays a key role in the Global Merchant Services team, focusing on maintaining and strengthening relationships with key leaders in merchant organizations. They collaborate with Account Executives, Customers, Senior Technical Support, Retail, and Relationship Managers to drive business...


  • Scottsdale, Arizona, United States PayPal Holdings, Inc. Full time

    Job DescriptionAt PayPal, we're seeking a Senior Manager of Partner Success to drive business growth and management of existing strategic partners. This role will focus on developing and growing our position in the ecommerce market.Key ResponsibilitiesManage and grow existing strategic partnershipsDevelop and execute business growth strategiesCollaborate...


  • Scottsdale, Arizona, United States Paradox Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Success Intern to join our team at Paradox. As a Client Success Intern, you will play a critical role in supporting our clients' success by providing exceptional customer service, technical support, and account management.Key ResponsibilitiesClient Onboarding: Assist in the onboarding...


  • Scottsdale, Arizona, United States PayPal Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at PayPal. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and goals.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retentionBuild...


  • Scottsdale, Arizona, United States PayPal Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at PayPal. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and goals.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and retentionBuild...


  • Scottsdale, Arizona, United States PayPal Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at PayPal. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and goals.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption, retention, and...


  • Scottsdale, Arizona, United States PayPal Full time

    DescriptionAt PayPal, we're committed to building an equitable and inclusive global economy. As a Senior Customer Success Manager, you'll play a critical role in helping our customers achieve their financial goals.Key Responsibilities:Develop and execute customer success strategies to drive business growth and customer satisfaction.Collaborate with...


  • Scottsdale, Arizona, United States PayPal Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at PayPal. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and goals.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption, retention, and...


  • Scottsdale, Arizona, United States Radix Full time

    Job OverviewAbout Our CompanyEstablished in 2017 and based in Scottsdale, AZ, Radix is a software-as-a-service (SaaS) organization that emerged from the need for enhanced and precise multifamily data access in real-time. Our mission is to revolutionize the multifamily sector by delivering superior data and insights, positioning Radix as the frontrunner in...


  • Scottsdale, Arizona, United States Paradox Full time

    About ParadoxAt Paradox, we're on a mission to revolutionize the way organizations approach hiring. Our cutting-edge recruitment technology is designed to help businesses find and retain top talent. As a Client Success Specialist, you'll play a critical role in bringing our solutions to life and delivering exceptional results for our clients.Job SummaryWe're...


  • Scottsdale, Arizona, United States Senior Helpers Full time

    Senior Helpers is a leading provider of in-home senior care services. Our mission is to improve the lives of seniors and their families by delivering high-quality, compassionate care. As a Senior Care Specialist, you will play a vital role in helping our clients maintain their independence and dignity. Your responsibilities will include assisting with daily...


  • Scottsdale, Arizona, United States Plexus Worldwide Full time

    About the RoleWe are seeking a highly skilled Client Success Partner to join our team at Plexus Worldwide. As a key member of our organization, you will play a critical role in driving growth and success for our Ambassadors.Key ResponsibilitiesBuild and maintain strong relationships with leadership in your assigned area of responsibility.Work closely with...


  • Scottsdale, Arizona, United States Plexus Worldwide Full time

    About the RoleWe are seeking a highly skilled Client Success Partner to join our team at Plexus Worldwide. As a key member of our organization, you will play a critical role in driving business growth and success.Key ResponsibilitiesBuild and maintain strong relationships with key field leaders to set and achieve growth objectives.Develop and execute...


  • Scottsdale, Arizona, United States Plexus Worldwide Full time

    About the RoleWe're seeking a highly skilled Client Success Partner to join our team at Plexus Worldwide. As a key member of our organization, you will play a critical role in driving growth and success for our Ambassadors.Key ResponsibilitiesBuild and maintain strong relationships with leadership and Ambassadors in your assigned area of...


  • Scottsdale, Arizona, United States BOK Financial Full time

    About the RoleBOK Financial is seeking a highly skilled Senior Client Service Associate to join our Private Wealth team. As a key member of our team, you will be responsible for providing exceptional client service and support to our high net worth clients.Key ResponsibilitiesDevelop and maintain deep relationships with clients to provide a best-in-class...


  • Scottsdale, Arizona, United States BOK Financial Full time

    About the RoleBOK Financial is seeking a highly skilled Senior Client Service Associate to join our Private Wealth team. As a key member of our servicing group, you will be responsible for delivering exceptional client experiences and providing expert support to our high net worth clients.Key ResponsibilitiesClient Relationship Management: Develop and...


  • Scottsdale, Arizona, United States Reputation Full time

    {"title": "Customer Success Manager", "description": "Drive Business Growth with Our Customer Success Manager RoleAt Reputation, we're seeking a skilled Customer Success Manager to join our team. As a key player in our customer success journey, you'll be responsible for driving business growth by analyzing client objectives and industry trends to recommend...