Warehouse Client Relations Specialist

2 weeks ago


McAllen, Texas, United States Hajoca Corporation Full time
Position Overview

As a Customer Service Specialist at Hajoca Corporation, you will play a vital role in ensuring customer satisfaction and operational efficiency within our warehouse environment.

Key Responsibilities
  • Receiving and Verification: Accurately receive, count, and verify incoming shipments to maintain inventory integrity.
  • Customer Assistance: Provide exceptional support to customers who are purchasing or picking up products, ensuring a positive experience.
  • Order Processing: Efficiently process and fulfill sales orders generated both at the sales counter and via phone inquiries.
  • Returns Management: Handle cash sale returns and complete necessary refund documentation with attention to detail.
  • Order Preparation: Select and prepare materials for customer orders, ensuring timely and accurate fulfillment.

This role is essential for maintaining our commitment to quality service and customer satisfaction.


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