Service Operations Coordinator

19 hours ago


Tampa, Florida, United States Tudi Mechanical Systems Full time
Service Dispatcher Role

We are seeking a highly skilled Service Dispatcher to join our team at Tudi Mechanical Systems. As a key member of our commercial division, you will play a vital role in ensuring timely and efficient service delivery to our clients.

The estimated annual salary for this position is $60,000 - $80,000, depending on experience. In addition to a competitive compensation package, we offer comprehensive benefits, including employer-paid health insurance and a 401k plan with company match.

Key Responsibilities:

  • Point of contact for commercial service requests and technician assignments.
  • Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.
  • 100% quality on all customer service calls and ensure timely response to customer requests.

Requirements:

  • 3+ years of dispatching/customer service experience.
  • High School or Vocational School Education.
  • General familiarity with the Tampa area (distances/highways/etc.).
  • Exceptional interpersonal, customer service, and communication skills.
  • Strong proficiency with MS office (Word, PPT, & Excel).
  • Ability to manage multiple jobs at one time and stay organized.

About Us:

Tudi Mechanical Systems is a leading mechanical service contractor and trusted business partner in our defined market segment. Founded in 1987, we have grown into a premier organization with a reputation for excellence. Our commitment to each other and our customers has led to consistent double-digit growth over the past 15+ years.



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