Service Operations Coordinator
19 hours ago
We are seeking a highly skilled Service Dispatcher to join our team at Tudi Mechanical Systems. As a key member of our commercial division, you will play a vital role in ensuring timely and efficient service delivery to our clients.
The estimated annual salary for this position is $60,000 - $80,000, depending on experience. In addition to a competitive compensation package, we offer comprehensive benefits, including employer-paid health insurance and a 401k plan with company match.
Key Responsibilities:
- Point of contact for commercial service requests and technician assignments.
- Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.
- 100% quality on all customer service calls and ensure timely response to customer requests.
Requirements:
- 3+ years of dispatching/customer service experience.
- High School or Vocational School Education.
- General familiarity with the Tampa area (distances/highways/etc.).
- Exceptional interpersonal, customer service, and communication skills.
- Strong proficiency with MS office (Word, PPT, & Excel).
- Ability to manage multiple jobs at one time and stay organized.
About Us:
Tudi Mechanical Systems is a leading mechanical service contractor and trusted business partner in our defined market segment. Founded in 1987, we have grown into a premier organization with a reputation for excellence. Our commitment to each other and our customers has led to consistent double-digit growth over the past 15+ years.
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