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Wellness Spa Attendant
2 months ago
As a vital member of the Operations team, the Wellness Spa Attendant is tasked with delivering exceptional customer service and maintaining cleanliness throughout the facility. This role demands outstanding communication abilities and a proactive approach to fulfilling responsibilities. The ideal candidate will thrive in a dynamic environment, both independently and as part of a dedicated team.
The Wellness Spa Attendant should embody a passion for health and wellness, demonstrate superior customer service skills, and maintain a positive and professional demeanor.
Key Responsibilities:
Responsibilities include, but are not limited to:
- Exhibiting a courteous, positive, and respectful demeanor towards clients and colleagues at all times.
- Managing the spa's laundry operations, including collecting laundry from various locations within the spa.
- Performing a range of cleaning tasks for the spa, such as mopping, sweeping, dishwashing, restroom sanitation, and waste disposal.
- Following established daily cleaning protocols.
- Upholding the cleanliness of client areas, including lounges, locker rooms, and retail spaces.
- Participating in departmental and spa staff meetings.
- Assisting with special projects and events as required.
- Maintaining a polished and professional appearance at all times.
- Demonstrating awareness of product waste and taking steps to minimize it.
- Completing side tasks and closing responsibilities as directed by the Department Head or Manager.
- Exhibiting a collaborative spirit and adaptable mindset.
- Consistently reflecting The Remedy's Core Values in all interactions with clients and coworkers.
- Adhering to all Attendance and Punctuality policies outlined in the employee handbook.
- Must have flexible availability, including evenings, weekends, and holidays.
- Previous experience in the hospitality industry is advantageous.
- This position requires significant mobility, including walking and the ability to lift up to 30 lbs.