Hotel Chaco Spa Massage Therapist

4 days ago

Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time

Job Title: Spa Massage Therapist

Heritage Hotels & Resorts is seeking a skilled Spa Massage Therapist to join our team at Hotel Chaco Spa. As a Spa Massage Therapist, you will be responsible for providing exceptional massage therapy services to our guests, ensuring a relaxing and rejuvenating experience.

Key Responsibilities:

  • Work under the direction of the Spa Director to maintain a positive and professional approach with employees, coworkers, and guests.
  • Communicate regularly with spa staff on property regarding appointments and required timeframe for smooth workflow.
  • Greet clients in a courteous manner for all steps of their spa experience.
  • Provide meticulous massage treatments and be knowledgeable about services and products offered at the spa.
  • Educate guests on hotel activities and facilities, and consult with them to ensure expectations are met for a pleasurable visit.
  • Maintain cleanliness, organization, and restocking of treatment rooms, including work stations, storage areas, and other areas in guest view.
  • Prepare massage equipment, sanitize instruments, treatment areas, and supplies daily, and complete all tasks necessary for opening and closing shifts.
  • Maintain a well-groomed, professional appearance, including wearing a clean and well-kept uniform, and nametag.
  • Follow all safety and health regulations, including Personal Protective Equipment (PPE) protocol policies.
  • Maintain spa rooms and public areas in a clean, comfortable, and saleable condition, including front of house areas.
  • Report any accidents or injuries to the Security Department.
  • Carry out deep cleaning tasks and special projects.
  • Attend product knowledge training as required.
  • Keep current and up-to-date knowledge of changing trends and developments in the department.

Requirements:

  • Current license as a massage therapist, as required by the State.
  • Passionate people person with superb customer service skills and sales experience.
  • Friendly and warm demeanor, excellent verbal communication, and ability to multitask while maintaining poise.
  • Ability to maintain a pleasant disposition and work smoothly in a high-stress work environment.
  • Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Competent with computer technology to easily learn reservation management systems, point-of-sale systems, and Microsoft Office Suite.
  • Ability to work on your feet or sit for long periods of time.
  • Ability to lift, push, reach for, and carry 30+ pounds frequently.
  • Minimum of 1 year massage therapist experience required; spa or hospitality experience a plus.
  • High school diploma or equivalent experience/training.
  • CPR Certification a plus.

Benefits:

  • Part-time employees receive dental, vision, and 401k benefits.
  • Full-time employees receive medical, dental, vision, life, short-term disability, accident, critical illness, and 401k benefits.

Salary Description:

Commission-based salary.

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