Storage Systems Engineer

6 days ago


Marysville, Ohio, United States Careerbuilder-US Full time

Careerbuilder-US is seeking a skilled Storage Systems Engineer to join our team. As a Storage Systems Engineer, you will be responsible for ensuring the high availability of Windows storage systems across all tracks. The ideal candidate will have 4 years of experience in Windows administration, networking, performance tuning, patch management, and Windows upgrades. You will need to be flexible and work in shifts following the US holiday calendar, with the majority of your work time in the EST time zone. Key skills include leadership, technical expertise, and strong communication skills. You will be responsible for handling technically challenging and politically sensitive customer situations, as well as providing effective and polished interaction with customers to gather information, explain customer responsibilities, and communicate next steps and status. The successful candidate will have the drive and intellectual horsepower to resolve difficult customer issues directly, supporting customers through telephone, email, and chat services as applicable. Demonstrable troubleshooting skills and cross-team collaboration are essential for this role.



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