Case Manager

3 days ago

Fort Worth, Texas, United States American GI Forum - NVOP Full time
Job Summary

We are seeking a highly motivated and compassionate Case Manager to join our team at American GI Forum - National Veterans Outreach Program (NVOP). As a Case Manager, you will play a critical role in supporting veterans who are transitioning to permanent housing and those at risk of becoming homeless. Your primary responsibility will be to ensure that quality outcomes are achieved, prepare documentation, and perform related duties as assigned.

Key Responsibilities
  • Develop a portfolio of landlords, property managers, and properties/units to utilize in Housing Search activities
  • Connect veterans with benefits (State and Federal)
  • Provide or coordinate educational activities related to meal planning, tenant responsibilities, fiscal management, etc.
  • Assist/train veterans in daily life transportation, communication, and self-advocacy
  • Monitor and track progress of veterans with housing, helping veterans to remove any barriers to housing
  • Develop, implement, monitor, evaluate, and modify person-centered housing in collaboration with the veteran
  • Advocate for needed services including entitlements and benefits for clients and facilitate coordination of same
  • Ensure referrals to needed services, such as mental health, substance use disorder, medical, and employment
  • Prepare and maintain assigned program records, including ensuring that entries are made into HMIS in accurately and in a timely manner
  • Confidentiality of client information, donors, team members, and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only.
  • Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care.
Requirements
  • Bachelor's degree level and one year case management experience working with individuals that are rapid-rehousing and homeless
  • Master's Degree preferred
  • The candidate should preferably demonstrate knowledge of local community resources and military/Veteran culture
  • Knowledge of veteran's services and programs is critical
  • Prior military experience is desirable
  • Must have transportation and a valid Texas driver's license
  • Must also provide proof of current vehicle liability insurance
  • Must pass a drug test and background record check
Benefits
  • Retirement Program
  • $500, company-provided, monthly allowance for dental insurance, health insurance, and vision insurance
  • 12 hours (monthly) of PTO (after completed probationary period)
  • Employer provided life insurance
  • 5% salary increase after completing probationary period
  • 14 paid holidays

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