Senior Software Engineer
2 weeks ago
We are seeking a highly skilled Senior Software Engineer - Site Reliability Engineering to join our team at Comcast. As a key member of our Site Reliability Engineering team, you will be responsible for ensuring the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms.
Key Responsibilities- Design, analyze, and troubleshoot large-scale distributed systems, debug and optimize code, and automate routine tasks.
- Engage in designing and implementing technical solutions for measurement and improvement on reliability, quality, and efficiency of FreeWheel platforms.
- Perform complex analytical duties in the planning, deployment, testing, and evaluation of FreeWheel products.
- Possess in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes, and teams/partners.
- Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup.
- Participate in design and implementation of authoring infrastructure as code with best practices, tool use, and quality assurance.
- Responsible for dedicating 30% of the time in tools development, written in Python or Golang.
- Engineer technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus.
- Leverage engineering methodologies and technical knowledge in specific areas of focus.
- Perform code-level debugging on issues escalated to the team.
- Work on-call shift, and support incident prevention, response, and retrospect.
- Act as an advocate for engineering and technical operations procedures, policies, processes, and SRE best practices.
- Work closely with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity.
- Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing, and validation, technical controls implementation, and cybersecurity incident remediation efforts.
- Provide training and coaching to peers and more junior SRE team members.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
- Bachelor's degree in computer science, a related engineering field, or equivalent practical experience.
- Prior 5 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript.
- Prior 3 years of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda.
- Prior 3 years of experience with SDLC tools: Containers, Kubernetes, Docker, Salt/Ansible/Chef/Puppet, Jenkins, Git.
- Prior experience of Linux administration, network security, and system infrastructure.
- Good communication and collaboration, within/across team(s) and continents.
- Work/Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend.
- Prior experience in supporting business-critical services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
- Technical leadership and influence demonstrated in focused product/tech areas and practices.
- Prior experience of providing technical solutions at an internet company.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors, and our communities.
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Senior Software Engineer
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