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Program Coordinator I

2 months ago

Buzzards Bay, Massachusetts, United States Mass., Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Program Coordinator I to join our team at Mass., Inc. as a Boating, Off-Highway Vehicle, and Snowmobile Accident Reporting Specialist. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.

Key Responsibilities
  • Manage and coordinate the Commonwealth's Boating, Off-Highway Vehicle, and Snowmobile accident reporting programs and databases.
  • Assist with general administrative functions of the agency's Special Operations Bureau.
  • Evaluate program metrics and prepare comprehensive reports for delivery to State and Federal agencies.
  • Coordinate with agency staff on program-related statistics, trends, and required data.
  • Develop and maintain accident program manuals and forms.
  • Provide support to staff, ensure case and data compliance and completeness, manage casefile retention and storage.
  • Manage accident reporting program functions and databases, ensuring timely and accurate entry of information into databases.
  • Coordinate with the US Coast Guard and other pertinent agencies relative to federally required incident reporting.
  • Manage law enforcement accident reporting functions, generate comprehensive reports for required annual reporting.
  • Provide information to the general public via telephone, internet, or in-person.
  • Work with agency personnel, federal, state, and local entities to further coordinate department functions, resolve issues, and respond to inquiries.
  • Participate in workshops and training relative to boat & Off Highway Vehicle accident reporting, human factors in accidents, accident reduction and safety.
Preferred Qualifications
  • Knowledge of basic statistical methods and analysis.
  • Ability to understand and apply the laws, rules, regulations, policies, and procedures governing the assigned agency activity.
  • Ability to use various software applications to conduct research, manage databases, and produce written documents and reports.
  • Ability to fluidly utilize Microsoft 360 suite and Adobe programs.
  • Ability to determine the applicability of data, exercise sound judgement, and draw logical conclusions.
  • Ability to communicate effectively both verbally and in writing to all levels of Field and Management seniority.
  • Ability to interact effectively with a diverse group of people.
  • Ability to work independently.
  • Ability to compose statistical and narrative reports.
  • Ability to exercise discretion in handling highly confidential information.
  • Ability to lead and organize the efforts of others in accomplishing work objectives and performance standards.
Qualifications

Applicants must have at least two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration, with major duties involving program management, program administration, program coordination, program planning and/or program analysis.

A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.