Customer Service Representative

1 day ago


New Orleans, Louisiana, United States American Cash Advance Company Full time
Customer Service Representative

We are seeking an ambitious individual to excel in a customer-facing role in New Orleans. This opportunity allows you to build exceptional relationships with clients and drive business growth.

This is an exciting chance to join a leading cash advance company, renowned for its adaptability, innovation, and customer-centric approach. Our team prides itself on being responsive to client needs and providing top-notch service.

The primary responsibilities of this role include:

  • BUILDING RELATIONSHIPS WITH CUSTOMERS AND MARKETING TO GAIN NEW CLIENTS
  • REVIEWING ACCOUNTS FOR ACCURACY AND NEEDED UPDATES
  • FUNDING LOANS, COLLECTIONS, AND CUSTOMER ACQUISITIONS
About the Role:

You will be responsible for collaborating with the team to enhance the customer experience, maintaining a professional office environment, and adhering to company policies and industry laws.

To succeed in this role, you should possess:

  • MATH SKILLS, INCLUDING THE ABILITY TO COUNT MONEY
  • SOCIAL SKILLS, INCLUDING THE ABILITY TO ENGAGE AND INTERACT PROFESSIONALLY
  • PROBLEM-SOLVING SKILLS, INCLUDING THE ABILITY TO NEGOTIATE PAYMENT TERMS
What We Offer:

We provide excellent benefits, including health insurance (up to 80% of premiums paid by the company), dental, vision, life, long & short-term disability insurance, 401K, paid holidays, paid vacations, paid all-purpose time off, paid training, advancement opportunities, and unlimited earning potential.

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience.



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