Customer Service Representative

16 hours ago


New Orleans, Louisiana, United States Jonathan Stewart - State Farm Agent Full time
Company Overview Jonathan Stewart - State Farm Agent is a leading insurance agency seeking a highly motivated and experienced Customer Relations Representative. This role plays a vital part in our success, and we are looking for a professional who can help us grow through value-based conversations and remarkable customer experience.

The ideal candidate will have excellent communication skills, a strong sales background, and the ability to work effectively in a fast-paced environment. If you are a self-starter who thrives on challenges and has a passion for helping people manage risk, then this could be the perfect opportunity for you.

Estimated Salary: $45,000 - $60,000 per year
Job Description As a Customer Relations Representative, your primary responsibility will be to provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You will also use a customer-focused approach to educate customers about insurance options and work with the agent to establish and meet marketing goals. Additionally, you will develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

You will receive competitive compensation, including salary plus commission/bonus, health benefits, profit sharing, paid time off, valuable experience, and growth potential/Opportunity for advancement within our agency. If you are a driven and results-oriented individual who enjoys working in a dynamic environment, please read on to learn more about this exciting opportunity.

Required Skills and Qualifications To be successful in this role, you should have:

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Benefits As a valued member of our team, you will enjoy a range of benefits, including:

• Competitive salary plus commission/bonus
• Comprehensive health benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within our agency

Others Flexible work from home options available.

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