Graduate Assistant for Student Services

2 weeks ago


Monterey, California, United States Middlebury College Full time

Position Overview:

We are seeking a Graduate Assistant who is meticulous, collaborative, and possesses a background in customer relations, event management, and effective communication. This individual should be a proactive self-starter capable of delivering general administrative assistance while working on special initiatives, promoting events through various digital platforms, and aiding in the creation of marketing collateral for the office.

Key Responsibilities:

  • Address inquiries via email, phone, and in-person interactions.
  • Oversee daily operations of the Student Services office, including managing frequently used forms, addressing student organization inquiries, processing event requests, and handling reimbursement requests for student activities.
  • Complete weekly assignments, such as managing access to digital platforms, crafting content for digital displays, newsletters, and social media, and supporting logistical and marketing efforts for events.
  • Engage with new students during orientation, including managing course materials, distributing Welcome Week schedules, and facilitating community-building activities in collaboration with other departments.
  • Participate in ongoing project-based tasks as assigned.

Qualifications:

  • Experience in an office environment, with comfort in responding to emails and providing live support through various communication channels.
  • Exceptional attention to detail.
  • Demonstrated project management and time management abilities.
  • Self-motivated, accountable, and dedicated to the role.
  • Passion for enhancing student life and supporting the student community.
  • Experience in a peer-oriented environment within higher education.
  • Marketing and design skills, with familiarity in using design tools or a willingness to learn; experience in utilizing social media for professional purposes.
  • Experience in online course design or management.

Work Environment:

This position will be conducted in-person at the Office of Student Services.

Compensation:

This role is classified as a level A position on the graduate student wage scale.



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