Appliance Repair Specialist

4 weeks ago


Waterbury, Connecticut, United States CSC ServiceWorks Full time
Appliance Service Technician

We're seeking a skilled Appliance Service Technician to join our team at CSC ServiceWorks. As a key member of our team, you'll be responsible for providing mechanical repairs to washers and dryers at customer and client locations within your assigned region.

Key Responsibilities:
  • Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines, ensuring all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
  • Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan, including cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
  • Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process, offering advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
  • Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information, preparing service reports and updating the internal database with accurate and up-to-date information.
  • Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools, ordering necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
  • Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances, ensuring personal safety and the safety of customers' property during service calls.
Benefits & Perks:
  • Work Life Balance: Enjoy a steady work schedule with time to enjoy what matters.
  • Employer Contributions: 75% employer contribution to medical, dental, and vision insurance, health savings account with employer contribution, and company-paid life, short-term, and long-term disability insurance.
  • Professional Growth: Year-round work, paid training, and education reimbursement program.
  • Employee Discounts: Travel, theme parks, home and auto insurance, and more.
  • Employee Referral Program: Earn rewards for referring qualified candidates.

At CSC ServiceWorks, we're committed to providing a safe and inclusive work environment. We're an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.



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