Store Associate
7 days ago
At Edible Arrangements, LLC, we are seeking a highly motivated and customer-focused Store Associate to join our team. As a Store Associate, you will be responsible for providing exceptional customer service, processing customer orders, and creating high-quality fruit arrangements.
Key Responsibilities:
- Welcome and connect with every customer who comes into the store or calls the store to provide excellent customer service
- Discover customer needs quickly and appropriately suggest products to enhance the customer experience
- Accept and process customer orders via phone, through walk-ins, and via the online platform
- Build arrangements according to Edible operational procedures and brand standards
- Prepare a variety of arrangements according to customer orders or supervisor instructions, following approved procedures and proper portion sizes
- Follow proper food sanitation and handling procedures
- Wash, peel and/or cut various fruit to prepare for arranging
- Package arrangements or dipped fruit according to Edible operational procedures
- Performs cleaning tasks in accordance with the supervisor's cleaning standards; Clean work areas, equipment, utensils, and dishes as directed
- Remove trash and clean kitchen waste containers daily
- Work as a store team player to ensure all store tasks are completed timely
- Other store duties, as assigned
Requirements:
- High School Diploma or equivalent preferred
- Computer skills including Microsoft software and point of sale skills
- Ability to conduct frequent lifting, carrying and/or pushing objects weighing up to 50 lbs.
- Ability to perform frequent standing, walking, bending, reaching, and scooping throughout assigned shifts.
- Must be able to stand for long periods of time, up to 85% of the work shift.
- Ability to learn the quality, cleanliness, and inspection standards for a working food space.
- Skilled customer service techniques and in building long-term relationships and building the trust and loyalty of customers.
- Skilled in managing difficult customer situations in a calm and professional manner.
- Ability to take responsibility to learn all aspects of the position.
- Ability to show up to work timely and work assigned shifts in a reliable manner.
- Ability to take direction and apply constructive feedback from supervisor and/or manager.
- Ability to demonstrate a professional, clean, and neat appearance
- Excellent verbal and written communication skills.
- Demonstrates a positive attitude when faced with challenges and enjoys working in a fast-paced environment.
We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard
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