Boston Family Support Specialist

2 days ago


Boston, Massachusetts, United States Action for Boston Community Development, Inc., (ABCD) Full time
Family Advocate Job Description

Action for Boston Community Development, Inc., (ABCD) is a nonprofit human services organization that provides resources to low-income residents in the Greater Boston region.

About the Role:
This position is responsible for promoting family wellness and parent engagement programs to support the implementation of the family partnership process. The Family Advocate will work as a liaison between classroom and home settings in education, child development, and mental health. This role requires providing support, referrals, advocacy, and record maintenance for assigned families.

Responsibilities:
The Family Advocate is responsible for the following:
• Welcome families into the program and share information about transitioning into Head Start.
• Ensure families are full partners in their own and their children's development and learning by helping families develop and reach realistic and achievable long and short-term goals.
• Engage families in assessing their needs and strengths, and supporting them in taking actions to reach their goals.
• Monitor progress on Family Partnership goals for all assigned families.
• Promote partnership and maintain relationships with families through ongoing frequent communication, including phone calls, group activities, home visits, informal contacts, and classroom visits.
• Provide assistance to families in addressing challenges by discussing issues and/or linking them to community resources, including mental illness, substance abuse, housing, employment, disabilities, family violence, etc.
• Prepare and distribute follow-up materials containing information to assist families in a timely manner.
• Assist with all transitions of child and family.
• Promote family literacy.
• Work with parents to establish and maintain regular attendance for their child.
• Make family home visits to conduct family interviews, identify needs, and refer families to the appropriate Head Start staff and/or outside agencies.

Additional Responsibilities:
The Family Advocate may be required to perform other duties as assigned from time to time, including administrative tasks and attending meetings and trainings.

Requirements:
To be successful in this role, you will need:
• A high school diploma or equivalent, with one of the following credentials: Family Development Credential, Certificate in Human Services, Social Work, Family Services, Counseling, or active enrollment in an AA or BA degree program. If in a degree program, must be obtained within 18 months of hire.
• Up to 12 months of experience in a related field.
• Excellent written and verbal communication skills, as well as interpersonal skills.
• Ability to work with culturally diverse low-income populations.
• Knowledge of early childhood education and intervention preferred.

Salary and Benefits:
The estimated salary range for this role is $45,000 - $60,000 per year, depending on experience and qualifications. Action for Boston Community Development, Inc., offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.

Work Environment:
This position will be based in either Dorchester or East Boston, and will require frequent travel for home visits and off-site trainings.

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