Training Center Coordinator

2 days ago


Syracuse, New York, United States CPS Recruitment Full time
Job Summary

We are seeking a highly organized and detail-oriented Training Center Coordinator to join our team. In this role, you will be responsible for overseeing training programs, managing scheduling and administration, and ensuring the smooth delivery of training courses.

Key Responsibilities:

  • Coordinate training programs, including state and court programs
  • Manage scheduling and administration of direct training course logistics
  • Negotiate classroom arrangements with rental facilities
  • Manage scheduling at leased classroom sites and assist with processes, vendors, and break/fix issues
  • Research and resolve complex problems related to training program delivery
  • Support instructor scheduling, monitoring, and communication

Requirements:

  • Associate's degree or equivalent experience and at least 2 years of relevant experience in customer service or administrative role
  • Experience in a team lead or leadership role in a call center or customer service environment preferred
  • Must be a self-starter, highly detail-oriented, and possess good time management, organizational, decision-making, and interpersonal skills
  • Proven ability to respond to and complete deadlines, delegate, and organize own work and others' workflow
  • Excellent verbal and written communication skills required
  • Very strong Microsoft Excel skills
  • Valid Driver's License and Clean DMV Record

Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.



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