Current jobs related to Help Desk Analyst II - Saint Paul - Robert Half

  • Bilingual Help Desk Analyst

    2 months ago

    Saint Paul, United States Robert Half Full time

    Job DescriptionJob DescriptionBilingual Help Desk Analyst (Level 1.5) who will be primarily responsible for providing technical support to customers.Responsibilities:• Resolving escalated calls, and emails• Providing technical product support• Documenting issue resolution• Deploying and configuring computer hardware and softwareInterested candidates...

  • Help Desk Supervisor

    1 month ago

    Saint Cloud, United States ATS Services Inc. Full time

    Summary The Help Desk Supervisor is responsible for building and operating a proactive, collaborative technical support team. The Help Desk Supervisor supervises our help desk team, provides daily oversight of ATS's Help Desk operations and ensures that incidents/requests are resolved in a timely and quality manner. The Help Desk Supervisor's...

  • Business Analyst

    3 weeks ago

    Saint Paul, United States Robert Half Full time

    Job DescriptionJob DescriptionPosition Overview: We are seeking a Business Analyst with strong project management experience and a deep understanding of data analysis to lead and support the migration of our IIS platform. The ideal candidate will play a pivotal role in the end-to-end project lifecycle, from pre-implementation planning to post-implementation...

  • IT Service Desk Analyst UT

    1 month ago

    saint george, United States ConsultNet Full time

    IT Service Desk Analyst St. George, UT Contract-to-Hire: $30-$32.50 per hour / $60-$65k annual salary Our client is in search for It Service Desk to join their growing team. You will answer ticket request via Jira and resolve IT issues for users. The majority of work will be done remotely but you will need to occasionally come into their...

  • IT Service Desk Analyst UT

    1 month ago

    saint george, United States ConsultNet Full time

    IT Service Desk Analyst St. George, UT Contract-to-Hire: $30-$32.50 per hour / $60-$65k annual salary Our client is in search for It Service Desk to join their growing team. You will answer ticket request via Jira and resolve IT issues for users. The majority of work will be done remotely but you will need to occasionally come into their...

  • Help Desk Specialist

    4 weeks ago

    St Paul, United States KellyMitchell Group Full time

    Job Summary:Our client is seeking a Help Desk Specialist to join their team! This position is located in St. Paul, Minnesota.Duties:Refresh field devices, specifically Dell devices such as Dell 7330 Rugged laptopsBegin device refresh process next yearImage devices with the required operating systems and configurationsLoad and configure applications as...

  • Help Desk Associate

    2 weeks ago

    Saint James, Minnesota, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we're looking for a Help Desk Associate to join our team. As a Customer Service Rep, you'll be responsible for providing excellent customer service and support. We estimate the salary for this role to be around $25,000 - $35,000 per year, depending on experience.The ideal candidate will have excellent communication skills and be able...

  • Help Desk Specialist

    4 weeks ago

    St Paul, United States The Ash Group Full time

    *** W2 Contract Only – No C2C – No 3rd Parties ***Position: Help Desk SpecialistLocation: St. Paul, MN *** Local Candidates ONLY ***Setting: 100% OnsiteContract Length: 12 months Contract Rate: $31.53/hour (W2)Overview: The scope of this project is to refresh field devices for our client, specifically ruggedized laptops (Dell 7330 rugged laptops). This...

  • Help Desk Specialist

    5 days ago

    Saint-Saturnin-lès-Avignon, Provence-Alpes-Côte d'Azur, United States ELITE DISTRIBUTING INCORPORATED Full time

    Job Overview:At ELITE DISTRIBUTING INCORPORATED, we are committed to delivering exceptional customer experiences. As a Help Desk Specialist, you will play a critical role in ensuring that our customers receive timely and effective support. If you possess excellent communication skills, a passion for problem-solving, and a commitment to customer satisfaction,...

  • The Ash Group | Help Desk Specialist | saint paul, mn

    4 weeks ago

    saint paul, United States The Ash Group Full time

    *** W2 Contract Only – No C2C – No 3rd Parties ***Position: Help Desk SpecialistLocation: St. Paul, MN *** Local Candidates ONLY ***Setting: 100% OnsiteContract Length: 12 months Contract Rate: $31.53/hour (W2)Overview: The scope of this project is to refresh field devices for our client, specifically ruggedized laptops (Dell 7330 rugged laptops). This...

  • Business Systems Analyst

    4 weeks ago

    Saint Paul, Minnesota, United States Talent Software Services Full time

    Business Analyst Job SummaryTalent Software Services is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for eliciting requirements, writing specifications, and facilitating project discovery sessions. Your expertise will help us deliver high-quality solutions to our clients.Key Responsibilities:• Elicit...

  • Service Desk Analyst

    3 weeks ago

    Saint Cloud, MN, United States TEKsystems Full time

    DescriptionThe primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team...

  • Real Time Analyst

    1 week ago

    Saint Louis, United States Edward Jones Full time

    Innovate here. And see your ideas come to life.It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain...

  • ConsultNet | IT Service Desk Analyst UT | saint george, ut

    1 month ago

    saint george, United States ConsultNet Full time

    IT Service Desk Analyst St. George, UT Contract-to-Hire: $30-$32.50 per hour / $60-$65k annual salary Our client is in search for It Service Desk to join their growing team. You will answer ticket request via Jira and resolve IT issues for users. The majority of work will be done remotely but you will need to occasionally come into their...

  • Real Time Analyst

    1 week ago

    Saint Louis, United States Edward Jones Full time

    Innovate here. And see your ideas come to life.It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain...

  • Real Time Analyst

    1 week ago

    Saint Louis, United States Edward Jones Full time

    Innovate here. And see your ideas come to life.It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain...

  • Help Desk Support Specialist

    3 weeks ago

    Saint Cloud, Minnesota, United States beBee Professionals Full time $30,000 - $45,000

    In today's fast-paced business landscape, beBee Professionals is committed to delivering exceptional customer experiences. As a Help Desk Support Specialist, you will play a vital role in ensuring our customers receive top-notch support.Key Responsibilities:Respond promptly to customer inquiries via various communication channels, providing accurate and...

  • ConsultNet | IT Service Desk Analyst UT | saint george, ut

    4 weeks ago

    Saint George, UT, United States ConsultNet Full time

    IT Service Desk Analyst St. George, UT Contract-to-Hire: $30-$32.50 per hour / $60-$65k annual salary Our client is in search for It Service Desk to join their growing team. You will answer ticket request via Jira and resolve IT issues for users. The majority of work will be done remotely but you will need to occasionally come into their...

  • Commercial Credit Analyst II

    2 weeks ago

    St Paul, United States Wings Financial Credit Union Full time

    This role provides credit analysis for new and existing business members and provides support to the Commercial Lenders in managing risk in the commercial loan portfolio. Performs credit analysis, assesses risk, and assigns risk ratings to borrowing Credit Analyst, Commercial, Analyst, Monitoring, Credit, Banking, Business Services, Industry

  • Data Insights Analyst

    4 days ago

    Saint Paul, Minnesota, United States Short Elliott Hendrickson, Inc Full time

    About the Opportunity:We're looking for a skilled Business Intelligence Analyst to help drive business growth and decision-making. As a member of our Business Development team, you'll work closely with stakeholders to identify data sources and develop insights that inform our strategies.Key Responsibilities:Partner with developmental teams to design business...

Help Desk Analyst II

2 months ago

Saint Paul, United States Robert Half Full time
Job DescriptionJob Description

***100% onsite in Woodbury, MN with travel around the entire metro 20%****

We are offering a contract to hire employment opportunity for a Desktop support role providing tier 1 and 2 support in Woodbury, Minnesota. We operate in the Healthcare industry, and need a dedicated professional to provide primary technical support, addressing issues related to hardware, software, and networking for end users.


Responsibilities


• Troubleshoot and remediate hardware, software, and networking issues for end users.

• Install, diagnose, and maintain computer and networking equipment.

• Conduct root cause analysis to identify and address recurring technical issues.

• Manage software license compliance and conduct Active Directory administration.

• Develop policies related to technical support and inter-departmental communication.

• Configure systems and applications to meet user needs and company standards.

• Resolve service tickets in a timely and efficient manner.

• Provide exceptional customer service and support multiple platforms.

• Participate in after-hours on-call rotation as part of the job role.

• Administer user and asset management, ensuring accuracy and efficiency.


This role requires proficiency in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.


ANYONE INTERESTED IN MORE DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.

• Minimum of 3 years of experience as a Help Desk Analyst or similar role in the healthcare industry
• Proficiency in Android Development and Cisco Technologies
• Familiarity with Citrix Technologies and Mac Computers
• Strong knowledge of Microsoft products and Active Directory
• Experience in handling Apple Devices and Computer Hardware
• Experience in Configuration Management and Deployments
• Excellent problem-solving and communication skills
• Bachelor's degree in Information Technology or related field
• Willingness to work in shifts and provide 24/7 support if needed
• Ability to work effectively as part of a team and independently
• Strong customer service and interpersonal skills
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of healthcare systems and regulations would be an advantage
• Experience working in a fast-paced, high-pressure environment
• Strong analytical and decision-making skills.