Bilingual Help Desk Analyst

5 days ago


Saint Paul, United States Robert Half Full time
Job DescriptionJob Description

Bilingual Help Desk Analyst (Level 1.5) who will be primarily responsible for providing technical support to customers.


Responsibilities:

• Resolving escalated calls, and emails

• Providing technical product support

• Documenting issue resolution

• Deploying and configuring computer hardware and software


Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf.(com).

• Minimum of 2 years of experience working as a Help Desk Analyst

• Proficient in managing Microsoft-based systems

• Experience with Active Directory and ability to manage user accounts and permissions

• Strong knowledge of Computer Hardware, including troubleshooting and repair

• Veral and written fluency in English and French (Canadian)



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