Auto Parts Counterperson and Customer Service Representative
5 days ago
We seek an experienced Auto Parts Counterperson and Customer Service Representative to join our team at the Tantillo Auto Group. This role requires strong communication and organizational skills, with a focus on delivering exceptional customer service.
About the Position- This is a full-time opportunity with an estimated salary range of $45,000 - $65,000 per year, based on experience.
Key Responsibilities:
- Provide high-level customer service, addressing inquiries and resolving issues promptly.
- Effectively communicate with staff and customers regarding parts availability and status.
- Process phone calls, respond to emails, and provide accurate information.
- Work collaboratively with the parts manager to maintain accurate inventory records and resolve discrepancies.
- Review and analyze body shop estimates to ensure accurate parts ordering and pricing alignment.
- Ensure timely completion of tasks, including pulling/filling orders and maintaining weekly bin checks.
- High School Diploma or equivalent and prior customer service experience.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Valid driver's license and clean driving record.
What We Offer
- A comprehensive benefits package, including medical, dental, vision, and 401(k) plans.
- Paid time off and employee discounts promote work-life balance.
- Opportunities for growth and development within a dynamic organization.
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