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Retail and Customer Experience Specialist

2 months ago

Atlanta, Georgia, United States Mango Full time

About the Role

Mango is seeking a highly skilled and motivated Multifunctional Sales Associate to join our team in Lenox Square. As a key member of our sales team, you will be responsible for providing exceptional customer service, supporting sales initiatives, and maintaining a high level of product knowledge.

Key Responsibilities

  • Customer Service
    • Provide outstanding customer service by liaising between the sales team and customers.
    • Guarantee the best customer experience within the store by providing all necessary support.
  • Sales Support
    • Support sales team members in achieving sales targets.
    • Assist in maintaining a high level of product knowledge.
  • Store Operations
    • Ensure that store standards are met, including product replenishment, store cleanliness, and merchandising.
    • Process till transactions efficiently and accurately.
  • Stockroom Operations
    • Assist in receiving, storing, and replenishing stock.
    • Maintain stockroom standards, including cleanliness and organization.
  • Training and Development
    • Share knowledge with new starters and provide basic training.
    • Collaborate in onboarding new team members.

What We Offer

  • A dynamic and innovative work environment.
  • 40% discount on all our lines (20% on leather).
  • Uniform per season.
  • Constant development opportunities with varied challenges.
  • Insurance Benefit: You only pay 40% of the value if you work a minimum of 30 hours per week.
  • Holidays.
  • Commission paid out monthly.
  • Commuter Benefits.