Customer Service Representative
3 weeks ago
Overview:
MV Transportation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our clients.
Responsibilities:
- Reconcile driver manifests and accurately enter data in Trapeze software
- Take reservations and provide information to customers
- Assist with the application process and prepare eligibility letters
- Prepare pre-paid tickets and assist the Accounting Manager with assigned duties
Qualifications:
- Experience with Microsoft Word and Excel
- Excellent ten-key skills and attention to detail
- Able to multi-task and work under pressure to meet deadlines
- Customer service experience required
- Strong interpersonal skills and excellent written and oral communication skills
- Excellent attendance and a positive attitude
MV Transportation is an equal opportunity employer and is committed to a policy of non-discrimination and equal employment opportunity. We welcome applications from diverse candidates and are an inclusive employer.
The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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