Child Support Services Specialist

6 days ago


Cedar Rapids, Iowa, United States State of Iowa Full time
Job Overview
Candidate Profile
The State of Iowa is seeking a skilled Child Support Services Specialist to join its team in Cedar Rapids. This role involves managing an assigned caseload, performing complex case management, and prioritizing tasks to meet performance goals and critical deadlines.

Key Responsibilities
- Independently analyze complex case situations and legal scenarios
- Effectively communicate with customers via phone, email, and written correspondence
- Build strong relationships with parents to ensure their success
- Demonstrate critical thinking skills and prioritize tasks efficiently

Requirements
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office and ability/willingness to learn new software
- Familiarity with relevant laws, policies, and procedures
- Ability to handle confidential information with discretion

Compensation
$46,737.60 - $68,390.40 Annually

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