Rental Operations Specialist

3 days ago


Winter Garden, Florida, United States Global Vacation Rentals Full time

Job Overview

As a Rental Operations Specialist with Global Vacation Rentals, you will be responsible for ensuring the smooth operation of our rental services. This includes coordinating service calls, communicating with field teams and customers, and monitoring real-time service delivery.

Responsibilities

  • Coordinate service calls for field teams and customers
  • Correspond with field teams and customers on any service details and special requests
  • Monitor and coordinate real-time service delivery, making quick decisions to maintain service quality
  • Collaborate with management to improve service delivery processes and team efficiency
  • Handle time-sensitive situations with professionalism and clear communication

Qualifications

  • Candidate required to have high school diploma or GED; preference for candidates with associate or bachelor's degree
  • Previous work in a customer-facing position
  • Exceptional communication, customer service, organizational, and interpersonal skills
  • Applicant with experience working with people in stressful and dynamic conditions is preferred
  • Candidates with 1+ years of experience as a service dispatcher are preferred

Estimated Salary Range

$15 - $17 hourly

About Us

At Global Vacation Rentals, we are committed to providing exceptional service to our guests and property owners. With a focus on innovation and sustainability, we are shaping the future of travel.



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