Dental Clinic Operations Coordinator

5 days ago


Winter Garden, Florida, United States Community Health Centers Full time
Overview

At Community Health Centers, we are committed to delivering exceptional patient care and creating a positive work environment. Our team of dedicated professionals is passionate about making a difference in our community.

Job Summary

We are seeking a highly skilled Dental Front Desk Specialist to join our team. This individual will be responsible for greeting patients, managing appointments, handling financial transactions, and maintaining accurate patient records. The ideal candidate will possess excellent communication skills, problem-solving abilities, and experience working in a dental office setting.

Key Responsibilities
  • Patient Registration:
    • Schedule patient appointments and maintain accurate records.
    • Collect and verify patient demographic and insurance information.
    • Enter provider-approved payment arrangements and provide patients with payment plan information.
  • Financial Counselor:
    • Provide patients with information on the sliding scale program and assist with application processing.
    • Collect and evaluate supporting documentation to determine program eligibility.
    • Assist patients with billing problems and finalize all paperwork for billing purposes.
  • Administrative:
    • Create and update actions and/or telephone encounters.
    • Generate and print patient No-Show letters daily.
    • Monitor dental team productivity and scan, title, and file patient documents using correct naming conventions and locations.
  • Referral:
    • Perform duties associated with referring patients to other specialists or institutions for additional dental care.
    • Review and explain the referral process to patients, including providers and location information.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 2 years of dental office experience preferred, including Electronic Medical Records or other dental software.
  • Skills: Excellent customer service skills, proficiency with dental procedure codes, and ability to work flexible hours.
Benefits
  • No weekends for the majority of our centers, 10 Paid Holidays, and early Fridays.
  • A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plans, and more.
  • Competitive compensation with advancement opportunities and tuition/training reimbursement.
Compensation

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.



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