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Housekeeping Operations Manager

2 months ago

Syracuse, New York, United States Crescent Hotels & Resorts Full time
Position Overview:
As the Housekeeping Operations Manager, you will play a crucial role in overseeing the daily operations of the housekeeping department. Your responsibilities will include:
  • Training and Development: Facilitate training sessions for housekeeping staff, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively.
  • Performance Management: Conduct performance evaluations, providing constructive feedback to team members to foster their professional growth.
  • Problem Resolution: Address and resolve any issues that arise within the department, maintaining a positive and productive work environment.
  • Communication: Promote open lines of communication among staff, encouraging collaboration and teamwork.
  • Disciplinary Actions: Recommend disciplinary measures or terminations when necessary, in alignment with company policies.
Key Responsibilities:
Provide clear direction and instruction to the housekeeping team, ensuring high standards of cleanliness and guest satisfaction are consistently met. Your leadership will be essential in maintaining the operational efficiency of the department and upholding the reputation of Crescent Hotels & Resorts.