Customer Service Representative

4 weeks ago

Haverhill, Massachusetts, United States Air Mobility Command Full time
About the Position

This role will be assigned to the Joint Base Charleston Wrenwoods Golf Course in South Carolina. The position may occasionally work at the Redbank Golf course located on the Naval Weapons Station, with the schedule determined by the needs of the facility.

Responsibilities
  • Serves as a pro-shop clerk/cashier-checker, selling a variety of merchandise such as clothing, footwear, golf clubs, golf accessories, sporting goods, and other miscellaneous items.
  • Operates a cash register, rings up sales, receives money, makes change, processes credit card sales, or charges to member's account.
  • Processes advanced and daily green fees, rental services, storage fees, and special orders.
  • Validates advanced green fee cards.
  • Explains the use of various products, answers questions concerning various aspects of products and services, and assists patrons in fitting wearing apparel.
  • Logs tee times.
  • Answers the telephone.
  • Displays merchandise and maintains the pro-shop in a clean and orderly fashion.
  • Assists in pricing merchandise.
  • May assist in conducting inventory.
  • Performs other related duties as assigned.
Requirements

Applicants must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience

Must have responsible clerical, office cash handling, or retail sales work of any kind which demonstrates the ability to perform satisfactorily at the grade level of the position.

Experience must demonstrate knowledge of proper cash handling procedures.

The ability to resolve common arithmetic problems used when receiving payment from customers, and the ability to operate a cash register.

Must be able to read, speak, and write English.

Must possess skill in dealing with the public.

Must satisfactorily complete a National Agency Check with Inquires (NACI).

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