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Front Desk Medical Office Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Front Desk Medical Receptionist to join our team at Physical Therapy Central. As a key member of our staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.
Responsibilities:
- Front Desk Operations: Greet patients warmly, check them in and out, and manage appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.
- Administrative Tasks: Accurately register patients, create patient accounts, and perform routine administrative duties such as data entry, collection of payments, and preparing patient charts/documents.
- Customer Service: Provide exceptional customer service, maintain HIPAA compliance, and demonstrate a pleasant personality.
- Communication: Clearly communicate with patients, staff, and other stakeholders, and possess excellent verbal and written communication skills.
Requirements:
- Education: High School Diploma/GED required.
- Skills: MS Office, basic office support skills, basic math skills, excellent telephone etiquette, and amazing customer service skills.
- Experience: Previous experience in a similar role desired but not required.
What We Offer:
- Competitive Salary: $16-$18/HOUR.
- Benefits: Medical, dental, vision, STD, LTD insurances, generous PTO, 401(k) Employer Matching, free life and STD insurances, financial assistance for catastrophic life events, and new parent perks.
