Banking Associate

2 days ago


New Berlin, Wisconsin, United States Citizens Bank - WI Full time
Job Summary

Citizens Bank - WI is seeking a skilled Teller to join our New Berlin Branch team. As a Teller, you will be responsible for handling basic transactions for customers in a friendly and efficient manner, while maintaining and balancing a teller window.

Key Responsibilities
  • Represent the Bank to customers in a courteous and professional manner
  • Process transactions in an enthusiastic and prompt manner, in conformance with policies and procedures
  • Provide customers with outstanding service and cross-sell Bank products and services
  • Maintain and balance a teller drawer
  • View basic account history and answer account questions
  • Process various transactions, including deposits, withdrawals, loan payments, and check cashing
  • Answer phone calls and assist customers as needed
  • Process check orders and reorders, cash advances, stop payments, and changes of address
  • Process wire transfers, coin orders, and add-on CD deposits
  • Unlock and reset digital banking access
Requirements
  • High School Diploma or GED required
  • Prior banking experience preferred
  • 6 months or more related experience in customer service and cash handling required
  • Must comply with applicable laws and regulations, including the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control
  • High level of professionalism, basic computer skills, and excellent organizational skills required
Equal Opportunity Employer

Citizens Bank - WI is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf


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