Room Service Order Coordinator

1 week ago


Los Angeles, California, United States Four Seasons Hotels Limited Full time
About Four Seasons

We are a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the Location

Our hotel in Los Angeles is a sun-filled urban oasis in the heart of the city. When you're not out exploring the Hollywood Hills, shopping on Rodeo Drive, or visiting our city's notable art museums, settle in and unwind at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante, or discover a new level of wellness at our Spa.

Our Brand Promise

We believe that life is richer when we truly connect to the people and world around us. Whether you work, stay, live, or discover with us, our purpose is to create impressions that will last a lifetime.

Job Summary

We are seeking a highly skilled and detail-oriented Room Service Order Taker to join our team. As a Room Service Order Taker, you will be responsible for taking guest in-room dining orders, communicating special requests to the kitchen, and coordinating the delivery of orders according to Four Seasons standards.

Key Responsibilities
  • Take guest in-room dining orders and communicate special requests to the kitchen
  • Coordinate the delivery of orders according to Four Seasons standards
  • Answer telephone using courteous and efficient telephone etiquette
  • Communicate guest orders to the kitchen using the hotel's point-of-sales system
Requirements
  • Minimum one year food service or related work experience
  • Ability to communicate professionally and accurately via telephone
  • Flexible schedule and ability to work all shifts, weekends, and holidays
What We Offer
  • Hourly Rate: $27.19
  • Medical/Dental/Vision Insurance
  • 401K Retirement savings plan
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary Room nights and discounted rates
  • Free on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities


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