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Customer Service Associate
2 months ago
Ramen Tatsu-Ya Payroll LLC is seeking enthusiastic individuals to join our Front of House team. This role offers a combination of tips and hourly compensation.
Benefits Include:
- Complimentary meals during shifts or paid family meals
- Flexible scheduling options
- A vibrant and energetic work atmosphere
- Opportunities for career advancement
- Health benefits available
Key Responsibilities:
- Welcome guests as they arrive and ensure their seating area is tidy, with all necessary utensils and items provided
- Hand out menus and highlight any special offerings
- Respond to inquiries about menu items
- Take food and beverage orders accurately and relay them to the kitchen using the Toast system
- Serve food, drinks, condiments, and other requested items to patrons
- Verify that meals are prepared correctly and meet customer expectations; return any incorrect or unsatisfactory orders to the kitchen
- Clear tables as needed
- Assist with various restaurant tasks, including maintaining cleanliness in the dining area and preparing table settings
- Carry out additional related duties as assigned
Qualifications:
- Must be at least 18 years old to work in this establishment.
- Completion of state-mandated certification and food handler credentials is required.
- Strong interpersonal and customer service abilities.
- Organized with a keen ability to accurately take and process orders.
- Familiarity with point-of-sale systems is essential.
- Experience with Toast is advantageous but not mandatory.
Experience Requirements:
- Prior experience in a serving role is preferred.
- Completion of state-required certifications is necessary.
Physical Demands:
- Ability to stand and walk for extended periods.
- Must be capable of lifting up to 50 pounds.
Ramen Tatsu-Ya is renowned for its authentic Japanese ramen, celebrated as one of the best in the nation. We take pride in our commitment to quality and customer satisfaction.